Cindy Perks, COO of outsourced help desk providers GMS, talks about the recruiting, training, and motivational techniques she used when growing the company’s technical team from 30 to 130 employees in five years. Gary Pica and Bob Penland of TruMethods guest host What’s Going On, talking about industry consolidation and how to evaluate security products for your MSP.
Accounting and tax consultant Rayanne Buchianico explores cashflow management, best ways to set up your books, and ways to optimize accounting processes in your MSP. Richard Tubb and Karl Palachuk are joined at Continuum Navigate by MSP Josh Weiss for a live recording of What’s Going On.
A new industry report reveals the scope of vendor diversity in an MSP and the challenges you face trying to manage it all. Richard Tubb and Karl Palachuk discuss what happens when cloud services go down and the rising popularity of Reddit.
MSP consultant Todd Kane share his tips for finding the right tools for your MSP business and optimizing the ones you have. Richard Tubb and Karl Palachuk discuss an expensive GDPR mistake and the evolution of search engines.
Doug Hazelman of Cloudberry joins us for a chat on using a personal brand to fuel success for your MSP business. Richard Tubb and Karl Palachuk discuss who’s listening through our devices, Cisco’s acquisition of Duo Security, and the new GDPR-like legislation being introduced across the US.
For Barb Paluszkiewicz, CEO of CDN Technologies, the phrase “everyone’s in sales” is no empty platitude—it’s the daily reality at her MSP. Richard Tubb and Karl Palachuk discuss ChannelCon, a new STEM scholarship, and how MSPs can take advantage of the latest NIST cybersecurity guidebook to educate their clients.
Nick Espinosa of MSSP Security Fanatics discusses some of the pitfalls in layering on security services in an MSP as well as best approaches. Richard Tubb and Karl Palachuk dish on Microsoft developments and rumors from Microsoft Inspire 2018.