Flyght CEO Chris Rumpf explains how positioning his managed services as products has shifted his conversations with clients, shortened his sales cycle, and boosted gross margins. Richard Tubb and Karl Palachuk discuss crisp packets, Traction by Gino Wickman, and underwater data centers.
Techaisle CEO Anurag Agrawal explains the true meaning of digital transformation and how MSPs can profit from it. Richard Tubb and Karl Palachuk discuss video marketing for MSPs, Snapchat Spectacles, Alexa in Marriott hotel rooms, and an experiment for you to try with your devices.
MSP Josh Weiss shares the key to moving his break-fix company to managed services, and more than doubling his revenue. Richard Tubb and Karl Palachuk dig into MSP takeaways from Mary Meeker’s 2018 Internet Trends Report and how Waymo is way ahead in the driverless car race.
Charles Weaver, CEO and co-founder of the MSPAlliance, talks about the opportunities and risks in MSPs managing critical public infrastructure. Richard Tubb and Karl Palachuk discuss AI energy needs and chatbots offering help desk support.
Eric Jorgenson, director of growth at Zaarly, tells us about some culture and management challenges that can blindside you during rapid growth, along with tips on how to avoid them. Richard Tubb & Karl Palachuk explore the scary and positive sides of AI being embedded in our lives.
CompTIA analyst Carolyn April shares findings from her newest report on who in the channel is most efficient and where most MSPs are leaking profit. Richard Tubb and Karl Palachuk discuss Getting Things Done, the Office Depot merger news and skyrocketing AI salaries.
Channel veteran Ted Hulsy shares actionable tips on how to leverage relationships with your vendors to build & grow your service provider business. Richard Tubb & Karl Palachuk report live from New Orleans, where they discuss Webroot’s 2018 Threat Report. MSPs in the audience share their stories around trying to keep their clients secure.
Channel analyst Jay McBain explains the ‘born in the cloud’ trend along with other parts of the shadow channel, and what these new provider segments mean for traditional MSP businesses. Richard Tubb & Karl Palachuk review the Datto Autotask First Look tour and the MSP implications of the recent reorg at Microsoft.