Frankly MSP Resource Center

How to Configure Syslog on a Cisco Device

Essentially every modern network device has at least some syslog capabilities. Here's how to configure syslog on Cisco devices.

Kevin DooleyJun 2, 2020

How to Troubleshoot Network Connectivity Issues With Auvik

Network connectivity issues can be some of the worst to troubleshoot. But with Auvik, problems can be solved in seconds just by popping…

Steve PetryschukMay 26, 2020

Auvik Roadmap Webinar – May 2020 (On Demand)

In this free one-hour webinar, Auvik VP of Product Management Patrick Albert shares an exclusive look into what’s next on the Auvik…

Annette HynesMay 21, 2020

9 Low-Cost or Free Cybersecurity Training Resources

Want to advance your career or make the most of your team’s professional development budget? This list of low-cost or free…

Annette HynesMay 19, 2020

How to Keep IT Infrastructure Fresh and Fit for Purpose

Old, unused network devices create security risks, eat up IT time, and bloat operating costs. Here's how to keep IT infrastructure fresh…

Steve PetryschukMay 12, 2020

What Is Syslog and How Does It Work?

Almost every device on a network has a syslog agent you can use to send messages to a central location. Here's how the network-based…

Kevin DooleyMay 5, 2020

Recession Response Webinar – With Mike Michalowicz (On Demand)

All businesses are feeling the economic impacts of the COVID-19 pandemic in one way or another. To ensure their businesses come out…

Terrah WarnerMay 4, 2020

Frankly MSP Is Taking a Summer Break

The Frankly MSP podcast will be paused on new episodes for two months but we’ll be back later in the year with more great content.

Jennifer TribeApr 30, 2020

Helping Your IT Team’s Productivity During the Pandemic

Trying to boost your IT team's motivation and productivity during the pandemic? Here's how other IT leaders are getting their teams to do…

Lindsay Windover-KroesApr 28, 2020

Keeping Remote Workers Connected With Proactive VPN Monitoring

Managing a lot of remote workers right now? Here’s how to use VPN monitoring to stay on top of capacity issues and keep workers connected.

Steve PetryschukApr 21, 2020

Prepare, Communicate, Secure to Stay Steady in a Crisis – FMSP 064

Jim Millican and Travis Grundke share their approach to client management and communications at Ashton Technology Solutions during the…

Jennifer TribeApr 16, 2020

7 Creative Ways IT Teams Are Helping Companies With the COVID-19 Crisis

During COVID-19, IT teams are stepping up to help users adapt to how we live and work. Here are some stories to make you proud to be in IT.

Lindsay Windover-KroesApr 14, 2020

How IT Pros Will Help the World Come Out Stronger After COVID-19

With the upheaval of COVID-19, we depend on networks, and the IT pros who keep them running, more than ever. Here's how they're making an…

Lindsay Windover-KroesApr 7, 2020

How to Securely Enable Work From Home – FMSP 063

From developing BYOD policies to tips for helping workers secure their home networks, Webroot’s Ken Thon provides guidance on…

Jennifer TribeApr 2, 2020

3 Marketing Activities to Keep Your MSP Healthy During COVID-19

You may think marketing your MSP is the last thing you should be doing during the COVID-19 crisis. But actually, it needs to be right up…

Paul GreenMar 31, 2020

The Bigger Better MSP Summit (On Demand)

Watch The Bigger Better MSP Summit on demand for strategies and tactics to take your MSP to the next level of performance and…

Annette HynesMar 31, 2020

An Introduction to Web Proxies

Web proxies intercept traffic from your systems as they move to others, analyze the packets, and send the data along.

Kevin DooleyMar 24, 2020

Achieving Higher Profit Margins by Selling Security-as-a-Service – Webinar (On Demand)

Cyberattacks are on the rise, but security spending isn’t keeping up. Learn how selling security-as-a-service can boost your MSP’s…

Annette HynesMar 24, 2020

Free Software and Resources for Supporting Remote Workers During COVID-19

During COVID-19, if you’re searching for ways to quickly enable employees to work and collaborate remotely, you’ve found it. Here's…

Annette HynesMar 19, 2020

Selling Cybersecurity to Reluctant Clients – FMSP 062

How to initiate a security conversation with clients, making security part of your standard packages, and what to do when clients say…

Jennifer TribeMar 19, 2020

How Auvik Can Help Keep Networks Steady During the COVID-19 Pandemic

During the COVID-19 pandemic, network performance needs to be rock solid so users can access the resources they need, when they need…

Steve PetryschukMar 17, 2020

5 Success Tips for MSPs Who Are Serious About Business Growth

Looking to scale your MSP business this year? Here are five tips from the experts at the MSP Growth Summit 2020 to fuel your business…

Lindsay Windover-KroesMar 10, 2020

Hot Topics, Frank Discussion (Recorded Live) – FMSP 061

The blue ocean of co-managed IT, seagull vendors, the infinite game of cybersecurity, and hard MSP lessons learned are all up for…

Jennifer TribeMar 5, 2020

What Is Two-Factor Authentication and Why Is It Important?

Two-factor authentication or 2FA requires a user to identify themselves in two ways—or using two different methods—before allowing…

Steve PetryschukMar 3, 2020

Tips for Generating Managed Services Client Referrals

Every MSP wants to find new clients, but that doesn't necessarily mean you have to cold call all your prospects. Instead, start asking…

Richard TubbFeb 25, 2020

Using Soft Skills to Deliver Hard Results in Your MSP – FMSP 060

Having trouble finding tech talent? Looking to make easier sales? Emotional intelligence could be your secret to cracking the code.

Jennifer TribeFeb 20, 2020

Think You’re a Proactive MSP? Think Again!

Alarms, user requests, and unscheduled service are all reactive tasks. If you're spending all your time on these, you're not yet a…

Gary PicaFeb 18, 2020

Using the NIST Cybersecurity Framework to Assess Your Clients’ Network Security

The NIST Cybersecurity Framework was intended to be used by internal IT teams, but its five major themes—identify, protect, detect,…

Annette HynesFeb 11, 2020

The Biggest Cybersecurity Threats for MSPs in 2020 – FMSP 059

What new and evolving security threats will you be grappling with this year? We dig into Trend Micro’s cybersecurity predictions for…

Jennifer TribeFeb 6, 2020

3 Reasons to Join Us Online at the MSP Growth Summit

The first ever MSP Growth Summit is coming up on Feb 27, 2020. This free virtual event is designed to help experienced MSPs take their…

Lindsay Windover-KroesFeb 4, 2020

Building Auvik Into Your MSP’s Standard Operating Procedures

Creating standard operating procedures for technical tasks can increase your MSP's efficiency and productivity. Here's how Auvik fits…

Annette HynesJan 28, 2020

Growing Your MSP Through Acquisitions – FMSP 058

When do acquisitions make sense for your MSP? Greg Sharp, founder of a New Zealand MSP called base 2, has done three acquisitions so far.…

Jennifer TribeJan 23, 2020

They Came, They Swam, They Conquered: Frankly MSP Live 2020 Recap

Auvik hosted 150 MSPs in Santa Barbara, California, last week for the inaugural Frankly MSP Live—and all agreed it was an event to…

Jennifer TribeJan 21, 2020

Improve Your MSP’s Employee Utilization Rates to Boost Your Bottom Line

Raising rates isn't the only way to boost your MSP's bottom line. In fact, understanding—and using—employee utilization rates can…

Dennis O'ConnellJan 14, 2020

11 MSP Ideas to Start 2020 in High Gear – FMSP 057

All the greatest bits and bites from 2019, rounded up on one delicious episode. Start here for ideas and inspiration to make positive…

Jennifer TribeJan 9, 2020

7 Ways to Kickstart Your MSP in the New Year

It's the beginning of a new year! You've had a great 12 months and are now raring to make this year your MSP’s best year yet. But how…

Richard TubbJan 7, 2020

The Top 10 Auvik Blog Posts of 2019

In 2019, the Auvik team and a helpful host of awesome guest authors published 51 blog posts! Which were the biggest crowd pleasers?…

Annette HynesDec 31, 2019

The Top 10 Frankly MSP Podcast Episodes of 2019

2019 has been a big year for the Frankly MSP podcast. We hit 50,000 all-time downloads in July, and we released our 50th episode in…

Annette HynesDec 17, 2019

The New TSP-ISAO and Why It Matters – FMSP 056

MJ Shoer, executive director of the new TSP-ISAO, tells us what the ISAO is, who’s behind it, how it works, and why you as an MSP…

Jennifer TribeDec 12, 2019

10 Tech Gadgets MSPs Hope to Find Under the Tree

Resigned to another year of socks and underwear? Instead, give your loved ones some gift ideas from this selection of 10 tech gadgets and…

Lindsay Windover-KroesDec 10, 2019

The MSP Nifty Gifty Is Back and It’s Better Than Ever

10 days, 10 gifts, 1 cool grand prize! Know what that means? The MSP Nifty Gifty is back and it's better than ever.

Annette HynesDec 3, 2019

The Customer Is Always Wrong and Other MSP Sales Techniques – FMSP 055

Anthony English, author of How to Sell Your IT Services (Without Feeling Sales-y) shares a few simple techniques for taking the pressure…

Jennifer TribeNov 28, 2019

Stress Management Tips for IT Business Owners

Being an IT business owner can be rewarding but, if you don't set rules, it can be very stressful. So how can you grow your IT business…

Richard TubbNov 26, 2019

17 Business-Boosting Conferences for MSPs in 2020

Attending conferences is a small investment that can yield huge results for your MSP. Which events should you attend in 2020? We’ve…

Annette HynesNov 19, 2019

Hustle and Grind: MSPs and Workaholic Industry Norms – FMSP 054

Former MSP Andrew Moon shares a personal story of burnout and recovery, the norms he sees pushing MSPs into workaholic mode, and advice…

Jennifer TribeNov 14, 2019

Auvik Turns 8: A Look Back on Our First 8 Years

It’s officially Auvik’s eighth birthday! To celebrate, we’re looking back on the past eight years and sharing eight little-known…

Annette HynesNov 12, 2019

Candy, Keynotes, and Costumes: IT Nation Connect 2019 Photo Recap

Last week, nine members of the Auvik team flew to Orlando, Florida to take part in the 15th annual IT Nation Connect event. Here are some…

Annette HynesNov 5, 2019

What Every MSP Should Know About Cyber Insurance – FMSP 053

Justin Reinmuth, an insurance agent who specializes in working with technology service providers, walks us through what insurance…

Jennifer TribeOct 31, 2019

What Does Wi-Fi 6 Mean for MSPs?

Wi-Fi 6 is taking tech world by storm. But should MSPs buy into the hype? We talked with Lee Badman, a wireless network architect and…

Annette HynesOct 29, 2019

Auvik Roadmap Update (Nov 2019) – On Demand

Auvik has made a bunch of updates to our network management software in 2019, and we’re planning even more heading into 2020. Join us…

Sarah Cunningham-ScharfOct 22, 2019

The Importance of Engineer Walkabouts

A lack of on-site presence can lead to clients asking, “What are we paying you for?” To avoid this dilemma, you can schedule engineer…

Richard TubbOct 22, 2019

How to Make Money With Microsoft Azure – FMSP 052

Joseph Landes of Nerdio walks us through how to take advantage of four Microsoft programs that can save MSPs up to 80% on Azure costs and…

Jennifer TribeOct 17, 2019

How to Explain Cloud Computing to Your Clients

What is cloud computing? If you’ve been asked this question by a client, you know there isn’t an easy answer. Until now.

Annette HynesOct 15, 2019

Continuum Navigate East 2019: 4 Cybersecurity Takeaways

With recent MSP-targeted ransomware attacks fresh in the minds of all attendees, cybersecurity took Continuum Navigate East 2019 by…

Annette HynesOct 8, 2019

Fight Back: What You Can Do About MSP-Targeted Ransomware – FMSP 051

Wes Spencer of Perch Security reviews the practical steps you can take to protect yourselves, your clients, and the managed services…

Jennifer TribeOct 3, 2019

4 Key Takeaways From the 2019 Managing Network Vendor Diversity Report

The managed services industry has experienced a lot of change: tech trends are evolving, new products are being released, and client…

Annette HynesOct 1, 2019

What Current Network Hardware Trends Mean for MSPs – Webinar (On Demand)

There are hundreds of network hardware vendors competing for market share on today’s managed networks. The 2019 Managing Network Vendor…

Sarah Cunningham-ScharfSep 30, 2019

8 Secret Struggles Today’s MSPs Are Dealing With

While MSPs are willing to share industry trends they’re taking advantage of, they’re not always willing to talk about the ones…

Annette HynesSep 24, 2019

What Is Network Agility and Why Does It Matter?

What does network agility actually mean? We surfed the web and analyzed what (almost) everyone has to say. And now we’ve broken it down…

Annette HynesSep 17, 2019

Auvik Use Case: Proactively Monitor and Manage Networks

By doing the behind-the-scenes work before something goes wrong, you’ll keep your client networks running smoothly. Know what that…

Annette HynesSep 10, 2019

6 Awesome TED Talks Every MSP Needs to See

As the managed services market becomes increasingly competitive, you’re likely looking for ways to boost your MSP’s productivity and…

Annette HynesSep 3, 2019

Packet Errors, Packet Discards, and Packet Loss: What’s the Difference?

It’s a question the Auvik support team receives often: “What’s the difference between a packet error, a packet discard, and packet…

Annette HynesAug 27, 2019

How to Run Your MSP Business Like Clockwork – FMSP 050

Bestselling business author Mike Michalowicz joins us to chat about his newest book, Clockwork. We also discuss his former life as an IT…

Jennifer TribeAug 22, 2019
Hi! Looks like you have JavaScript disabled. Please turn it on so you can see and interact with everything on our site.