Pay only for network infrastructure
Everything else is free
Scaled to your growth
Auvik plans scale based on the aggregated number of infrastructure devices* on the client networks you choose to manage—the more devices you manage, the less they cost.
Ballpark pricing: A typical small business client you manage with Auvik will usually cost about $30 - 40 per month. Request a quote for full details.
All plans include:
- Unlimited users
- Unlimited support
*Billable devices
- Routers
- Switches
- Firewalls
- Wi-Fi Controllers
Managed for free
- Wi-Fi access points
- Servers
- Workstations
- Phones
- Hubs
- and much more
What’s the ROI?
Auvik saves managed service providers a lot of time and money with automated efficiencies. How much could we save you?
Use our free ROI calculator to find out.
“In the past, we’d chase our tails for weeks on intermittent slowness issues. With Auvik, managed services was able to ID the slowness issue immediately and provide clear support for the root cause. One or two catches per month on stuff like this pays for the tool in saved engineering time and improved customer satisfaction.”
– Mike Williams, President, Winxnet
“The biggest cost to any business is a staff, and for us, the engineering resource. So we want to make sure that for every hour we're spending supporting the client, we're getting the most out of it. Auvik has saved us so much in terms of engineering resource that we are a more profitable organization.”
– Martin Hynes, Managing Director, BCS
“Auvik has saved us dozens, perhaps hundreds, of hours of troubleshooting time—and that was just during the evaluation phase!”
– DJ Forman, CTO, ITQue
Auvik Pricing FAQs
- What does Auvik count as an infrastructure device?
Billable infrastructure devices: Routers, switches, firewalls, Wi-Fi controllers. That’s it, that’s all.
Managed for free: Servers, workstations, phones, tablets, managed access points, hubs, network storage, printers, copiers, hypervisors, virtual appliances, unmanaged switches, bridges, uninterruptable power supplies, telecommunications, chassis, load balancers, packet processors.
- What happens if one of my billable devices goes offline? Am I still charged?
If a device is offline in Auvik for more than 23 hours in a day, it doesn’t count towards your usage for that day.
- When will I be billed?
Once you subscribe, your monthly subscription fee is charged in advance each month. Any billable devices over your committed number are charged at the end of the billing cycle.
- Are there any other costs I should know about?
There's a one-time $500 fee for onboarding and training on all new subscriptions.
- What’s your cancellation policy?
We require 30 days notice of cancellation. Your service stops at the end of your committed subscription period or 30 days after notice is provided, whichever is longer. Any prepaid fees are non-refundable.
- Is there sales tax?
If you’re in Canada, HST or GST will be added to your subscription amount, depending on your province or territory. If you’re in the United States, state sales tax may apply. If you have a tax exemption, please provide the certificate to your Auvik account manager when you start your subscription.
- How is usage calculated?
Your usage equals the total number of billable infrastructure devices you’re managing in Auvik each month. We count the billable devices across your client networks daily. A billable device is counted for the day if it’s online for more than one hour in the 24-hour period. At the end of the month, we average the daily tallies to arrive at your billable device number—or usage—for the month.
- I’d like to use Auvik to assess a prospect's network. How will I be charged for that?
First, great idea to use Auvik with a prospect! You’ll uncover all sorts of data that will help you properly assess and quote your potential new client.
As for charges, we apply the usage rule outlined above. If any of your prospect’s billable devices are online in Auvik for more than an hour in a 24-hour day, we add those devices to your usage tally for the day. Once the prospect’s devices go offline, they’re no longer included in the daily tally. Daily device counts are averaged out at the end of the month.
- How does Auvik pricing compare with other network management software?
Most other network management software charges per sensor or node, which on a client with a lot of endpoints can really add up. Auvik doesn’t charge that way. We only charge for network infrastructure devices.
Auvik is delivered on a monthly subscription, which is also different from some traditional vendors. With Auvik, there are no licenses and no fixed-term contracts. You get unlimited users, unlimited support, and full functionality for a simple monthly fee.
- What currency do you charge in?
Auvik offers billing in US dollars, Canadian dollars, Australian dollars, British pounds, or euros. Please talk to your account manager for currency details.
