Resource Center

The 2022 Auvik Holiday Gift Guide for IT Pros!

It's that time of year. We’ve scoured the internet, and plumbed the depths of our company Slack channels, to bring you a round-up of…

Cybercrime Trends and the Economy

It’s no secret that there is a lot of money involved in cybercrime. With McAfee estimating the annual global cost of cybercrime at just…

8 Wi-Fi Mistakes Everyone Makes

Rolling out enterprise level Wi-Fi to your organization—across an office, or across multiple campuses—has quickly become a standard…

Command Center (N-Able)

MSP Fails, and How to Avoid Them!

“All happy successful MSPs are alike—each MSP fail is a fail in its own way.” That IT spin on the Anna Karenina principle pretty…

Network Documentation Best Practices: What to Create & Why

Everybody agrees network documentation is extremely important, but there tends not to be a lot of agreement on what that documentation…

MSP Sales: Close the Deal Every Time

Try Googling “Ways to up your sales game” and you’ll find thousands of articles from experts touting claims that their MSP sales…

Time to Log Out of Auvik

How It Started Alex Hoff, David Yach, and I share a running joke about the origin of Auvik. While we all agree on HOW it happened — a…

Secure IT Ops

What is Ransomware?

According to Veeam’s 2022 Ransomware Trends Report, less than 69% of data stolen during ransomware attacks in 2021 was ever…

Network Nightmares, Vol. 2

The time has come, friends... We asked you for your most frightening tales of networks gone amok! Of cabling that keeps you awake at…

IT Asset Lifecycle Management: Why Is It Important?

IT assets are a crucial part of any organization, and IT asset lifecycle management of performance and efficacy throughout helps ensure…

The Future of the Network is End User Experience. Are you Ready?

Don’t get me wrong—the world still absolutely needs all of the physical network devices, cabling, access points, etc. that connect us…

What Is Phishing? Insider Risk & How to Prevent It

When it comes to security, phishing is one of any IT team’s biggest concerns—as it targets the weakest link in the security…

Going Online Like it’s… Lego?

Rather than using retro tech like its modern counterparts, we’re going to get some modern tech to behave like retro. What that means…

Data Center’s Need MSPs

A recent Honeywell survey reinforced something many in the MSP world already knew: data centers need managed service providers. 96% of…

Virtual CISO Services: A New Revenue Stream for MSPs?

This is a highly specialized job that requires a great deal of attention, focus, and delicacy. A cybersecurity incident or a full-blown…

8 Secret Struggles Today’s MSPs Are Dealing With

While MSPs are willing to share industry trends they’re taking advantage of, they’re not always willing to talk about the ones…

Client relations

An MSP’s Guide to Quarterly Business Reviews

Quarterly business reviews (QBRs) are one of the best tools you can use when it comes to being transparent and keeping your clients…

Vendor Diversity Report 2020

Network Nightmares Vol. 2: Open Call for Submissions

Auvik wants your nightmares (your network nightmares)! Our open call for Network Nightmares, Vol. 2 is here! Spooky season is back, and…

Make Your MSP a Recession-Proof Business

Many believe we’re either in a recession or on the brink of one. It’s a familiar cycle: high inflation, international strife, supply…

Network protocols

What is DHCP?

In the early years of the internet, it was common to simply use a spreadsheet to manually assign and track IP addresses. We’d be given…

5 Success Tips for a Winning MSP Business Plan

How do you grow your MSP business? Here are five tips from the experts at the MSP Growth Summit to fuel your business growth.

Why Your MSP Needs a Network Infrastructure Tool

As a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. But do you really need a…

Network configuration

What is Edge Computing?

Data has become an incredibly valuable commodity for most businesses. With so many people connected to the internet, the data we generate…

Troubleshooting Wi-Fi Issues with Tonic (Webinar)

Ryan Woodings and Trent Cutler, a Senior Product Manager share what Tonic is, who it's designed for and how Tonic bridges the gap between…

Network assessments

7 Ways to Slam Dunk Your Next Network Assessment Using Auvik

Here are 7 network assessment tasks Auvik can help you easily complete. Armed with this information, you’ll land some quick wins with…

10 Ways MSPs Can Punch Above Their Weight

Being a small MSP doesn’t mean you can’t compete—you just need to be smarter and more efficient than the other guys. Here are 10…

Enterprise vs. SMB IT: What’s the Difference?

Enterprises have always had more money to spend on IT than small-and-medium businesses (SMBs). This has traditionally resulted in a…

Events

15 Business-Boosting Conferences for MSPs in 2022 & 2023

Attending conferences is a small investment that can yield huge results for your MSP. Which events should you attend in 2020? We’ve…

Network Blind Spots Are Endangering Your Business

Network blind spots are the things you can't see and don't know about — and they can be deadly dangerous. Learn more about the most…

Tackle 2021

How to Build Strong Vendor Partnerships

Building strong relationships with your vendor partners is a hugely important factor in whether your IT business grows quickly or becomes…

Sales & marketing

How to Generate Client Referrals as an MSP

Every MSP wants to find new clients, but that doesn't necessarily mean you have to cold call all your prospects. Instead, start asking…

Building Auvik Into Your MSP’s SOP (Video)

Standard operating procedures—more commonly known as SOPs—are written, step-by-step instructions that describe how to perform a…

What’s the Perfect IT Support Staff Ratio?

What's the tech to user ratio in your MSP—and what should it be? We dig into the numbers.

What Does SASE Mean (for VPN)?

The basic idea is great: all your security and network services are on one platform. The problem comes when you get into the specifics.…

IT Asset Disposition: An MSP Opportunity That’s Anything But Trash

Managing old gear is the bane of many an MSP’s existence. But why not turn that problem into a revenue stream by offering end-of-life…

How to Manage a Network: 10 Essential Steps

Managing a new network? Check out this list of 10 easy to follow steps from the experts at Auvik Networks to help you get started and be…

Leading an IT Team

What is IT Outsourcing?

Outsourcing is a common business practice, and the IT industry is no exception. It shouldn’t be a surprise that companies are…

Getting Started With Syslog in Auvik

Auvik centralizes syslog data for all your network devices, allowing you to search & filter to get to the root cause of network issues.

Networking Automation Software: Pros & Cons

As network growth increases—and complexity along with it—we’ll need efficient and scalable ways to handle it. You simply won’t…

Cloud

Sustainable Technology: Can Clouds Save The Planet?

Sustainable technology has become a hot topic in the tech world over the past few years. From the escalating environmental impact of heat…

Triple-A Webinar

The Big -aaS List of As-a-Service Offerings

If your head is spinning with all those cloud acronyms, don’t worry—you’re not the only one. To help, we’ve pulled together a…

Cloud

What does Cloud Computing Mean, Really?

What is cloud computing? If you’ve been asked this question by a client, you know there isn’t an easy answer. Until now.

The Employee Offboarding Checklist for IT Pros

Somebody leaving? Keep your network & data secure! Use this handy employee offboarding checklist to make sure you disable & disconnect…

What is an MSP SLA? Everything You Need to Know

As a managed service provider, your success depends largely on the satisfaction of your customers. If they’re happy, they’ll…

Stress Management Tips for IT Business Owners

Being an IT business owner can be rewarding but, if you don't set rules, it can be very stressful. So how can you grow your IT business…

Network configuration

Networking 101: What is a VLAN?

Do you really want all of these devices on the same LAN— all having equal access to the same set of resources? Should the IoT devices…

Improve Your Employee Utilization Rates & Boost Your MSP’s Bottom Line

For MSP business owners, figuring out how to improve your bottom line is an ongoing game of tug of war. Do you raise your rates, or do…

Systems & process

IT Project Management Like a Pro

It can be very hard to plan ahead at an MSP—especially at a smaller shop—as your days are pretty consumed with putting out fires and…

What is a Service Margin and How Can it Help My MSP?

Hear Rex Frank explain the 4 service margin levers in our Frankly MSP podcast interview. Breakout your spreadsheets, Rex Frank is here to…

5 Reasons to Add Network Monitoring to Your Budget

Allocating money in your IT budget for network monitoring in 2021 may be more important than ever. Here are five reasons why.

Using the NIST Cybersecurity Framework to Assess Your Clients’ Network Security

The NIST Cybersecurity Framework was intended to be used by internal IT teams, but its five major themes—identify, protect, detect,…

Protect & Streamline

Help Desk vs Service Desk: How to Choose the Right One

An IT help desk is meant to be a single point of contact (SPOC) that employees and customers can use to get support from your business.…

Think You’re a Proactive MSP? Think Again! Getting Proactive with TruMethods’ Gary Pica

MSPs generate more MRR (monthly recurring revenue) when they’re able to reduce reactive noise and dedicate their resources to more…

Agent vs Agentless Monitoring: Which is Best?

Agent-based and agentless monitoring are the two main approaches network monitoring tools use to capture and report data from network…

Going Online Like it’s 1989: Using an Atari Portfolio as a Terminal Emulator

Oops! You messed up. Big time. You’re working on a network device, making some major configuration changes. As soon as you hit enter,…

Proactive Healthcare Network Monitoring: The Importance of Early Detection

Healthcare IT is simultaneously one of the most complex and sensitive networking systems there are. Aside from the wealth of confidential…

Network Redundancy and Why It Matters

Complexity is an enemy to reliability. The more complex something is, the harder it is to understand, the greater the chance of human…

Embracing Shadow IT (Video)

Shadow IT. Many IT pros shudder at the term. For those who may not be familiar, shadow IT refers to the devices, systems, and…

Regex 101 for Network Admins

Regex—short for regular expressions—is a way to describe a search pattern. They can be used to find a text pattern or string…

Network protocols

Network Basics: What Is SNMP and How Does It Work?

While the SNMP architecture is simple, the data hierarchy the protocol uses can seem complicated if you’re not familiar with it.…