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Podcast
![[image] MSP Business Models: When Bigger Isn’t Always Better – FMSP 014](data:image/svg+xml;nitro-empty-id=NzYyOjM1Mw==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDYwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI2MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
MSP Business Models: When Bigger Isn’t Always Better – FMSP 014
David Pence, CEO of Acumen IT, shares his personal insights on MSP growth—and why he decided to downsize his business. Richard Tubb & Karl Palachuk review Continuum European Partner Day and discuss the implications of Google’s new Tensor…
![[image] Power Your Productivity With These Simple Biohacks – FIT 082](data:image/svg+xml;nitro-empty-id=NzYyOjE3NDI=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Power Your Productivity With These Simple Biohacks – FIT 082
Neurologist Dr. Mary Rensel shares her tips for increasing your productivity with a little brain care.
![[image] Machine Learning & AI Need to Be Part of Your Tech Strategy in 2021 – FIT 081](data:image/svg+xml;nitro-empty-id=NzYyOjMyNjg=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Machine Learning & AI Need to Be Part of Your Tech Strategy in 2021 – FIT 081
Now’s the time to add artificial intelligence & machine learning to your organization. The benefits are huge but the costs don’t have…
![[image] Where to Invest in IT With Stimulus Money – FIT 080](data:image/svg+xml;nitro-empty-id=NzYyOjQ1OTI=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Where to Invest in IT With Stimulus Money – FIT 080
Strategically using PPP dollars or other stimulus money on technology can build resilience into your business
![[image] Getting Strategic With Automation and Scripting – FIT 079](data:image/svg+xml;nitro-empty-id=NzYyOjU4MDI=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Getting Strategic With Automation and Scripting – FIT 079
We explore the criteria for deciding which IT tasks to automate with scripting, how to find an automation solution that works for your…
![[image] The Cybersecurity Skills Shortage? It Doesn’t Exist – FIT 078](data:image/svg+xml;nitro-empty-id=NzYyOjczNDQ=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
The Cybersecurity Skills Shortage? It Doesn’t Exist – FIT 078
We don't lack qualified cybersecurity & IT pros, says Spirion CIO Gabe Gumbs. The real problem is technology.
![[image] 20 Minutes, 7 Insights, 1 Interesting Year – FIT 077](data:image/svg+xml;nitro-empty-id=NzYyOjg1NTA=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
20 Minutes, 7 Insights, 1 Interesting Year – FIT 077
Tune into our recap of some of the best & most popular Frankly IT episodes of 2020.
![[image] Service Desk for All – FIT 076](data:image/svg+xml;nitro-empty-id=NzYyOjk2MDI=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Service Desk for All – FIT 076
The service desk isn’t just for IT anymore—and that’s great news for IT teams.
![[image] SD-WAN in the Age of WFH – FIT 075](data:image/svg+xml;nitro-empty-id=NzYyOjEwNzIw-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
SD-WAN in the Age of WFH – FIT 075
With more people working from home permanently, will we see SD-WAN become a viable solution for private residences? Experts say we’re…
![[image] Experiment Your Way to Great IT Leadership – FIT 074](data:image/svg+xml;nitro-empty-id=NzYyOjEyMjU4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Experiment Your Way to Great IT Leadership – FIT 074
Unlock innovation & success from your technical team by applying familiar agile development principles to leadership. Author & coach…
![[image] Ghost in the Machine – FIT 073](data:image/svg+xml;nitro-empty-id=NzYyOjEzNDg1-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Ghost in the Machine – FIT 073
In this special Halloween episode, we explore the intersection of IT and the paranormal. Yeah, that’s right. We’re taking our tech…
![[image] 5 Painless Ways to Trim IT Costs – FIT 072](data:image/svg+xml;nitro-empty-id=NzYyOjE0NjUz-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
5 Painless Ways to Trim IT Costs – FIT 072
Consultant John O’Shaughnessy shares his top 5 tips & tricks for uncovering big cost-savings in your IT budget.
![[image] Security for Humans – FIT 071](data:image/svg+xml;nitro-empty-id=NzYyOjE1ODM1-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Security for Humans – FIT 071
Struggling to get users to comply with your IT security practices? You might be going about it the wrong way. Rubica CEO Frances Dewing…
![[image] How to Step Up and Shine as the IT Service Manager – FIT 070](data:image/svg+xml;nitro-empty-id=NzYyOjE3MDMz-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Step Up and Shine as the IT Service Manager – FIT 070
Leading the IT service team is a tough assignment. Consultant Todd Kane reviews common stumbling blocks and how to overcome them to…
![[image] Driving IT Productivity With a Top 10 List – FIT 069](data:image/svg+xml;nitro-empty-id=NzYyOjE4Mjkz-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Driving IT Productivity With a Top 10 List – FIT 069
Julie Forsythe, VP of Engineering at Auvik Networks, shares how using a Top 10 list helps build efficiency, cohesion, and job…
![[image] Making the Move to Windows Virtual Desktop – FIT 068](data:image/svg+xml;nitro-empty-id=NzYyOjE5NTMz-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Making the Move to Windows Virtual Desktop – FIT 068
Should you move to virtual desktops? Nerdio’s Joseph Landes joins us to look at the trend, the tech, and how to know if it’s the…
![[image] Why Great Leaders Teach Their Teams to Break the Rules – FIT 067](data:image/svg+xml;nitro-empty-id=NzYyOjIwNzgx-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Why Great Leaders Teach Their Teams to Break the Rules – FIT 067
Author & former IT pro Bob McGannon shows us how to cultivate growth, efficiency & engagement within our teams—by knowing when to go…
![[image] Network Security Threats From the “Light Web” – FMSP 066](data:image/svg+xml;nitro-empty-id=NzYyOjIyMDY4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Network Security Threats From the “Light Web” – FMSP 066
Today’s biggest network threats might just be coming at you from scammers using totally legal and freely available data. Are you ready?…
![[image] How to Get Acquired for Maximum Dollar – FMSP 065](data:image/svg+xml;nitro-empty-id=NzYyOjIzMzI4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Get Acquired for Maximum Dollar – FMSP 065
Deal broker & author Linda Rose share her tips for getting more money for your MSP and what COVID has done to the M&A market for…
![[image] Frankly MSP Is Taking a Summer Break](data:image/svg+xml;nitro-empty-id=NzYyOjI0NTI2-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Frankly MSP Is Taking a Summer Break
The Frankly MSP podcast will be paused on new episodes for two months but we’ll be back later in the year with more great content.
![[image] Prepare, Communicate, Secure to Stay Steady in a Crisis – FMSP 064](data:image/svg+xml;nitro-empty-id=NzYzOjkxOQ==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Prepare, Communicate, Secure to Stay Steady in a Crisis – FMSP 064
Jim Millican and Travis Grundke share their approach to client management and communications at Ashton Technology Solutions during the…
![[image] How to Securely Enable Work From Home – FMSP 063](data:image/svg+xml;nitro-empty-id=NzYzOjIxODM=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Securely Enable Work From Home – FMSP 063
From developing BYOD policies to tips for helping workers secure their home networks, Webroot’s Ken Thon provides guidance on…
![[image] Selling Cybersecurity to Reluctant Clients – FMSP 062](data:image/svg+xml;nitro-empty-id=NzYzOjM0MjY=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Selling Cybersecurity to Reluctant Clients – FMSP 062
How to initiate a security conversation with clients, making security part of your standard packages, and what to do when clients say…
![[image] Hot Topics, Frank Discussion (Recorded Live) – FMSP 061](data:image/svg+xml;nitro-empty-id=NzYzOjQ2Nzg=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Hot Topics, Frank Discussion (Recorded Live) – FMSP 061
The blue ocean of co-managed IT, seagull vendors, the infinite game of cybersecurity, and hard MSP lessons learned are all up for…
![[image] Using Soft Skills to Deliver Hard Results in Your MSP – FMSP 060](data:image/svg+xml;nitro-empty-id=NzYzOjU5MjE=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Using Soft Skills to Deliver Hard Results in Your MSP – FMSP 060
Having trouble finding tech talent? Looking to make easier sales? Emotional intelligence could be your secret to cracking the code.
![[image] The Biggest Cybersecurity Threats for MSPs in 2020 – FMSP 059](data:image/svg+xml;nitro-empty-id=NzYzOjcyMTI=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
The Biggest Cybersecurity Threats for MSPs in 2020 – FMSP 059
What new and evolving security threats will you be grappling with this year? We dig into Trend Micro’s cybersecurity predictions for…
![[image] Growing Your MSP Through Acquisitions – FMSP 058](data:image/svg+xml;nitro-empty-id=NzYzOjg0OTI=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Growing Your MSP Through Acquisitions – FMSP 058
When do acquisitions make sense for your MSP? Greg Sharp, founder of a New Zealand MSP called base 2, has done three acquisitions so far.…
![[image] 11 MSP Ideas to Start 2020 in High Gear – FMSP 057](data:image/svg+xml;nitro-empty-id=NzYzOjk3MTE=-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
11 MSP Ideas to Start 2020 in High Gear – FMSP 057
All the greatest bits and bites from 2019, rounded up on one delicious episode. Start here for ideas and inspiration to make positive…
![[image] The New TSP-ISAO and Why It Matters – FMSP 056](data:image/svg+xml;nitro-empty-id=NzYzOjEwOTM0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
The New TSP-ISAO and Why It Matters – FMSP 056
MJ Shoer, executive director of the new TSP-ISAO, tells us what the ISAO is, who’s behind it, how it works, and why you as an MSP…
![[image] The Customer Is Always Wrong and Other MSP Sales Techniques – FMSP 055](data:image/svg+xml;nitro-empty-id=NzYzOjEyMTcw-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
The Customer Is Always Wrong and Other MSP Sales Techniques – FMSP 055
Anthony English, author of How to Sell Your IT Services (Without Feeling Sales-y) shares a few simple techniques for taking the pressure…
![[image] Hustle and Grind: MSPs and Workaholic Industry Norms – FMSP 054](data:image/svg+xml;nitro-empty-id=NzYzOjEzNDc1-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Hustle and Grind: MSPs and Workaholic Industry Norms – FMSP 054
Former MSP Andrew Moon shares a personal story of burnout and recovery, the norms he sees pushing MSPs into workaholic mode, and advice…
![[image] What Every MSP Should Know About Cyber Insurance – FMSP 053](data:image/svg+xml;nitro-empty-id=NzYzOjE1MDM4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
What Every MSP Should Know About Cyber Insurance – FMSP 053
Justin Reinmuth, an insurance agent who specializes in working with technology service providers, walks us through what insurance…
![[image] How to Make Money With Microsoft Azure – FMSP 052](data:image/svg+xml;nitro-empty-id=NzYzOjE2MjUy-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Make Money With Microsoft Azure – FMSP 052
Joseph Landes of Nerdio walks us through how to take advantage of four Microsoft programs that can save MSPs up to 80% on Azure costs and…
![[image] Fight Back: What You Can Do About MSP-Targeted Ransomware – FMSP 051](data:image/svg+xml;nitro-empty-id=NzYzOjE3NTEy-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Fight Back: What You Can Do About MSP-Targeted Ransomware – FMSP 051
Wes Spencer of Perch Security reviews the practical steps you can take to protect yourselves, your clients, and the managed services…
![[image] How to Run Your MSP Business Like Clockwork – FMSP 050](data:image/svg+xml;nitro-empty-id=NzYzOjE4Nzcx-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Run Your MSP Business Like Clockwork – FMSP 050
Bestselling business author Mike Michalowicz joins us to chat about his newest book, Clockwork. We also discuss his former life as an IT…
![[image] Effective Low-Cost Video Marketing Strategies for Your MSP – FMSP 049](data:image/svg+xml;nitro-empty-id=NzYzOjIwMDE5-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Effective Low-Cost Video Marketing Strategies for Your MSP – FMSP 049
Scott Millar of IT Rockstars shares his proven methods for generating a steady stream of leads with video, and how to overcome common…
![[image] Small Island, Big Tech: Why Jamaica Is So Hot Right Now – FMSP 048](data:image/svg+xml;nitro-empty-id=NzYzOjIxMzIw-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Small Island, Big Tech: Why Jamaica Is So Hot Right Now – FMSP 048
Chris Reckord, CEO of the only pure-play MSP in Jamaica, talks about what’s happening in tech on the island, a few of the successes and…
![[image] This New Wi-Fi Security Framework Brings Opportunity for MSPs – FMSP 047](data:image/svg+xml;nitro-empty-id=NzYzOjIyNjI1-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
This New Wi-Fi Security Framework Brings Opportunity for MSPs – FMSP 047
WatchGuard’s Ryan Orsi explains the Wi-Fi security framework he wants to see supported industry-wide—and how MSPs can use it to…
![[image] Improving MSP Efficiency With a Service Dispatcher – FMSP 046](data:image/svg+xml;nitro-empty-id=NzYzOjIzODky-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Improving MSP Efficiency With a Service Dispatcher – FMSP 046
Consultant Erick Simpson discusses why a dedicated dispatcher is well worth the investment for your MSP, how to know when you’re ready…
![[image] Client or Customer: Does It Matter Which Label an MSP Uses? – FMSP 045](data:image/svg+xml;nitro-empty-id=NzYzOjI1MjE5-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Client or Customer: Does It Matter Which Label an MSP Uses? – FMSP 045
Craig Pollack of FPA Technology Services discuss why words matter to his MSP and how the language we use can shape market perceptions.…
![[image] How to Make Better Decisions the Matrix Way – FMSP 044](data:image/svg+xml;nitro-empty-id=NzYzOjI2NTE4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Make Better Decisions the Matrix Way – FMSP 044
Caleb Christopher of Infosec Consulting walks us through a weighted decision matrix and how to use one to make confident decisions with…
![[image] Be Slightly Famous, Close Lots of Deals – FMSP 043](data:image/svg+xml;nitro-empty-id=NzYzOjI3NjU2-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Be Slightly Famous, Close Lots of Deals – FMSP 043
Sitima Fowler reveals the powerhouse marketing tactics that have helped her build Capstone IT from startup to three locations and $6…
![[image] Growing Your MSP’s Profitability With a Hidden Gem – FMSP 042](data:image/svg+xml;nitro-empty-id=NzYzOjI5MTc5-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Growing Your MSP’s Profitability With a Hidden Gem – FMSP 042
Todd McQuilkin of Air IT shares how the Service Desk Institute has helped his MSP grow its efficiency and profitability. Aaron Marks of…
![[image] Survey Says! Managed Security Isn’t Optional – FMSP 041](data:image/svg+xml;nitro-empty-id=NzYzOjMwNDQ1-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Survey Says! Managed Security Isn’t Optional – FMSP 041
Lynn Souza of Kyber Security shares why she chose to leave behind 30 years of branding to shift from MSP to MSSP, the pains and…
![[image] How to Bring in Leads With Your MSP Website – FMSP 040](data:image/svg+xml;nitro-empty-id=NzYzOjMxNjg0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Bring in Leads With Your MSP Website – FMSP 040
Tobin Lehman of marketing agency New North tells us what makes an MSP website great at bringing in leads and where to focus your efforts…
![[image] Why Sales Is a Process, Not a Person – FMSP 039](data:image/svg+xml;nitro-empty-id=NzYzOjMyOTQ1-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Why Sales Is a Process, Not a Person – FMSP 039
Channel veteran Ted Hulsy shares his insider tips on preparing the ground for a successful first sales hire in your MSP. Beth Burnside,…
![[image] How Outsourcing Transformed This One-Man MSP – FMSP 038](data:image/svg+xml;nitro-empty-id=NzYzOjM0MTk4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How Outsourcing Transformed This One-Man MSP – FMSP 038
MSP Martin Haak shares how outsourcing his IT service delivery grew his business by almost 50% in one year, shifted his mindset, helped…
![[image] Could Your MSP Profitably Deliver a Private Cloud Service? – FMSP 037](data:image/svg+xml;nitro-empty-id=NzYzOjM1NTA5-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Could Your MSP Profitably Deliver a Private Cloud Service? – FMSP 037
Thinking about offering private cloud to your MSP clients? Best to go in with your eyes wide open, says John Watkins of Florida-based…
![[image] This Transition to Managed Services Was Hard—But Worth It – FMSP 036](data:image/svg+xml;nitro-empty-id=NzYzOjM2NzU5-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
This Transition to Managed Services Was Hard—But Worth It – FMSP 036
ITque CTO DJ Forman describes his company’s painful two-year transition from break-fix to managed services—and how the end result was…
![[image] 3 Audiences Every MSP Should Build for High-Impact Marketing – FMSP 035](data:image/svg+xml;nitro-empty-id=NzYzOjM4MDQw-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
3 Audiences Every MSP Should Build for High-Impact Marketing – FMSP 035
Tech marketer Paul Green outlines the three audiences every MSP should build for low-cost, high-impact marketing. Paul also explains the…
![[image] 10 Tips From Past Podcasts to Start the New Year Right – FMSP 034](data:image/svg+xml;nitro-empty-id=NzYzOjM5MzI4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
10 Tips From Past Podcasts to Start the New Year Right – FMSP 034
Use these Frankly MSP highlights as a quick-start guide to making positive changes in your MSP business in 2019. We’ve pulled together…
![[image] MSP Opportunities and Challenges in IoT – FMSP 033](data:image/svg+xml;nitro-empty-id=NzYzOjQwNjA3-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
MSP Opportunities and Challenges in IoT – FMSP 033
How do you build an IoT service? Luis Alvarez of Alvarez Technology Group shares how his MSP did it, including tips for getting started…
![[image] How to Unlock Greater Team Productivity With Kolbe – FMSP 032](data:image/svg+xml;nitro-empty-id=NzYzOjQxODYy-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
How to Unlock Greater Team Productivity With Kolbe – FMSP 032
How do you and your team work best? The Kolbe index tells you. We dive deep into this personal and professional development tool with…
![[image] Why Everyone in Your MSP Needs a Number – FMSP 031](data:image/svg+xml;nitro-empty-id=NzYzOjQzMjY2-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Why Everyone in Your MSP Needs a Number – FMSP 031
BrightGauge CEO Brian Dosal discusses the beauty of using numbers to manage individual, team, and company performance for your MSP.…
![[image] Scaling Teams – FMSP 030](data:image/svg+xml;nitro-empty-id=NzYzOjQ0NDY2-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Scaling Teams – FMSP 030
Cindy Perks, COO of outsourced help desk providers GMS, talks about the recruiting, training, and motivational techniques she used when…
![[image] The Pyramid for MSP Success – FMSP 029](data:image/svg+xml;nitro-empty-id=NzYzOjQ1Njg4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
The Pyramid for MSP Success – FMSP 029
MSP Jamie Warner outlines the strategies he used to grow eNerds into a MSPmentor 501 company for seven years running. It all comes down…
![[image] Getting Your MSP Financials Under Control – FMSP 028](data:image/svg+xml;nitro-empty-id=NzYzOjQ2ODk4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Getting Your MSP Financials Under Control – FMSP 028
Accounting and tax consultant Rayanne Buchianico explores cashflow management, best ways to set up your books, and ways to optimize…
![[image] Managing Hardware Vendor Diversity in an MSP – FMSP 027](data:image/svg+xml;nitro-empty-id=NzYzOjQ4MTM4-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Managing Hardware Vendor Diversity in an MSP – FMSP 027
A new industry report reveals the scope of vendor diversity in an MSP and the challenges you face trying to manage it all. Richard Tubb…
![[image] Getting the Most From Your MSP Tool Stack – FMSP 026](data:image/svg+xml;nitro-empty-id=NzYzOjQ5NDA1-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Getting the Most From Your MSP Tool Stack – FMSP 026
MSP consultant Todd Kane shares his tips for finding the right tools for your MSP business and optimizing the ones you have. Richard Tubb…
![[image] The How and Why of Building a Personal Brand – FMSP 025](data:image/svg+xml;nitro-empty-id=NzYzOjUwNTIy-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
The How and Why of Building a Personal Brand – FMSP 025
Doug Hazelman of Cloudberry joins us for a chat on using a personal brand to fuel success for your MSP business. Richard Tubb and Karl…
![[image] Building a Culture of Sales and Service in Your MSP – FMSP 024](data:image/svg+xml;nitro-empty-id=NzYzOjUxNjU0-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Building a Culture of Sales and Service in Your MSP – FMSP 024
For Barb Paluszkiewicz, CEO of CDN Technologies, the phrase “everyone’s in sales” is no empty platitude—it’s the daily reality…
![[image] Adding Cybersecurity to a Managed Services Portfolio – FMSP 023](data:image/svg+xml;nitro-empty-id=NzYzOjUyOTMz-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Adding Cybersecurity to a Managed Services Portfolio – FMSP 023
Nick Espinosa of MSSP Security Fanatics discusses some of the pitfalls in layering on security services in an MSP as well as best…
![[image] Turning Your MSP Services Into Profitable Products – FMSP 022](data:image/svg+xml;nitro-empty-id=NzYzOjU0MjEy-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgODAwIDQwMCIgd2lkdGg9IjgwMCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
Turning Your MSP Services Into Profitable Products – FMSP 022
Flyght CEO Chris Rumpf explains how positioning his managed services as products has shifted his conversations with clients, shortened…
