Total network visibility and control for critical public services

Auvik supports the continuous monitoring, device visibility, configuration management, and audit logging that NIST CSF and similar frameworks require. Features like automated configuration backup, real-time syslog monitoring, role-based access control, and detailed audit trails are all built in, giving your team the documentation and visibility needed to demonstrate compliance. For framework-specific requirements like CJIS and state-mandated cybersecurity requirements, we recommend contacting Auvik directly to discuss your environment and confirm fit.

Auvik offers flexible purchasing options and works directly with state and local government organizations to structure agreements that fit public sector procurement requirements. Contact our team to discuss your purchasing process and explore the options available to your organization.

Auvik was built for lean IT teams managing complex, distributed environments. Automated device discovery, real-time alerting, and live network maps mean your team spends less time manually documenting the network and more time resolving actual issues. With alert rules applied across all your sites from a single dashboard, one person can monitor multiple facilities simultaneously without needing to be on-site.

Auvik discovers and monitors every IP-connected device on your network, regardless of make, model, or ownership. This includes on-premise infrastructure, servers, IoT devices, and BYOD endpoints that connect to your network. For cloud application visibility, Auvik’s SaaS Management product tracks software usage, license utilization, and user activity across your cloud stack. Together, they give your team a complete picture of everything touching your environment.

Most teams are up and running within 15 minutes of installing Auvik’s lightweight collector. Because Auvik is cloud-based, there’s no server infrastructure to stand up and no lengthy configuration process. The software discovers devices and begins building your network map automatically. For organizations with multiple facilities, collectors can be deployed site by site at whatever pace works for your team, with all sites consolidated into a single centralized dashboard..

Auvik pricing is based on the network devices you license (things like switches, routers, firewalls, and servers) not on the number of users or endpoints cycling through your environment. Many devices, including wireless access points, printers, and UPS units, are monitored at no charge. That means routine staff turnover and device changes won’t trigger unexpected cost increases. Contact us for a custom quote based on your specific environment.

Auvik is a network monitoring and management platform, not a ticketing system. The two are complementary. What Auvik does is detect network issues and automatically generate tickets in your existing helpdesk, whether that’s ServiceNow, Freshdesk, or another platform, so your team has full context before a user ever calls in. You keep the workflows you already have—Auvik just makes sure the right alerts reach the right people faster.

Open-source tools can provide basic visibility, but they typically require significant time to configure, maintain, and update. Auvik is fully cloud-hosted with no on-premise server requirements, automatic updates, and over 50 pre-built alerts ready to go out of the box. The result is faster deployment, less ongoing maintenance overhead, and network documentation that stays accurate automatically rather than becoming outdated the moment someone makes a change.

Auvik’s customizable alerting lets you define alert rules once and apply them across all your sites, then fine-tune thresholds, severity levels, and notification routing by location or device type. Non-critical alerts can be filtered out entirely, so your team’s attention stays on the issues that actually affect service delivery. All alerts are consolidated in a single dashboard, so nothing gets missed and nothing gets buried.

The strongest case tends to combine risk and efficiency. A single network outage affecting public-facing services costs more in staff time and public trust than a year of Auvik. Auvik’s documented outcomes—including resolution times reduced by up to 75% and hours saved per week on manual documentation—give you concrete numbers to put in front of leadership. Start with a 14-day free trial to gather data from your own environment, then use that alongside our City of Williamsburg case study as a real-world government reference point for your proposal.