With Auvik, you can offer more to your clients, all while working less and increasing your margins. When clients hire an MSP, many think managing their IT means managing the entire network, instead of what is more typically the case, which is just monitoring servers and PCs. By offering managed network services, MSPs can provide a more comprehensive and proactive network monitoring and management service to their clients. In a crowded MSP market, this is a key way that you can maintain uptime and be more efficient than your competition while simultaneously growing your revenue.

Reaffirming its commitment to information security and transparency for its customers, partners, and MSPs, Auvik has expanded its SOC 2 Type II certification, now including Auvik Network Management, Auvik SaaS Management, and Endpoint Network Monitoring. With the ability to archive long-term syslogs in your cloud storage, companies operating in regulated industries can feel confident going into audits, knowing that they are PCI-DSS, HIPAA, SOX, and GDPR compliant. Under the appropriate configurations, Auvik can also be deployed to assist MSPs with monitoring networks for clients requiring Cybersecurity Maturity Model Certification (CMMC) compliance.

Yes, Auvik delivers complete visibility into on-premise infrastructure and diverse cloud environments, including AWS, Azure, and Google Cloud. Instead of monitoring silos that fragment your network intelligence, Auvik’s unified oversight allows your team to seamlessly control complex hybrid deployments. Whether you’re looking to deploy the Auvik collector in a commercial cloud environment like AWS or Microsoft Azure, you can deploy Auvik on a fresh copy of Ubuntu Server.

Auvik’s cloud-based software is designed to be user-friendly and deployed in under an hour to all your clients, customized to their needs. After you install an Auvik collector, your network map draws itself — Auvik automatically discovers your switches, firewalls, routers, printer workstations (anything with an IP address), and you can see your network topology come to life from Layer 1 to Layer 2 and 3 connections. Collectors are also highly flexible, free, and disposable, so you can deploy one per site, share one across multiple sites, or deploy multiple on a single site — however you prefer to organize your network management.

No. Auvik only bills for the network devices, infrastructure devices, and edge devices you license, and will monitor devices such as wireless access points, uninterrupted power supplies, printers, network accessible storage, and other devices for free. To put that in practical terms, a small network with about 50 users would likely have 3 or 4 network devices (such as a firewall and a couple of switches), and 2-3 infrastructure devices (such as a hypervisor or server), that Auvik would bill for. Other devices on the network, such as access points, printers, UPSs, and IoT devices, are monitored for free. Auvik’s annual contracts provide predictable, per-device billing across all device categories, and longer contract terms are available for extended price certainty.

No, Auvik complements your RMM. Traditional RMM tools focus on endpoints and servers, meaning that they simply don’t give you the management capability required for infrastructure. A network infrastructure tool works as a complement to traditional RMM by extending its capabilities across the whole network. Think of the two as purpose-built for different layers. Where something like ConnectWise helps you manage servers and endpoints, a network infrastructure tool gives you visibility and control over devices like routers, switches, firewalls, and wireless controllers. Running both is the standard for MSPs who want complete coverage.

The evaluation process itself is the primary investment. Auvik offers a 14-day free trial with no paywalls, no credit card required, and all features included — plus a sandbox to explore the interface and features in a safe, simulated environment. Once you’re ready to deploy, Auvik is built for modern MSP teams who need speed, simplicity, and intuitive scalability right out of the box (unlike legacy systems that require constant tuning or custom scripting). Much of what you used to do manually will be automated and always up-to-date, such as network mapping, logging of device details, and backing up config changes, so you don’t fall behind on your own network.

Yes, and this is by design. Auvik is designed to be easy to deploy and more intuitive to use, so you’re not stuck relying on one gate-keeping network engineer with obscure institutional knowledge. It’s quick and straightforward for junior techs to get up to speed quickly, while also freeing up time for senior engineers to drill into the technical details. The practical result is real-time network mapping and visual troubleshooting, accessible to all. Auvik makes it easy to pinpoint network issues quickly and solve problems faster.

No. The alerts are a starting point, and they’re fully configurable so you aren’t overwhelmed by unhelpful notifications. With over 50 pre-configured alerts tuned to industry best practices, Auvik notifies you immediately about anything unusual happening on your network. Even seemingly minor alerts like packet discards, packet errors, and high interface utilization may be pointing to a bigger issue that’s brewing. For noise control, Auvik’s new alerting engine provides customizable features that allow users to get more clarity from their network alerts by reducing noise, improving relevance, and managing frequency to only receive relevant messages when needed, tailored to their specific operational requirements. Even better, these enhanced alerting features are available to all Auvik Network Management customers at no additional cost.

Yes, with granular precision. Auvik offers role-based access controls with preset roles and the ability to add custom ones. Role management operates at the MSP level, meaning that roles are managed from your top-level MSP multi-client dashboard, and roles added from your MSP dashboard are available to all your clients. You can also integrate with your existing identity stack, where Auvik centralizes the management of user access by integrating with your existing identity providers, such as Okta, Azure AD, and OneLogin, among others.