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All the resources an IT professional needs

Check out our latest posts below. For access to additional resources including reports, podcasts, webinars, and more, head over to our resources page.

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First time on this site? Start with these articles

Network Management

What is Network Management? Your Complete Guide

The ultimate guide to network management, the ongoing monitoring, administration, and maintenance of any networked system of computers.
Author: Steve Petryschuk
Director & Tech Evangelist, Auvik
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Network Management

Networking Basics: OSPF Protocol Explained

OSPF is one of the few protocols you can count on being available just about anywhere. Explore principles, interfaces and more in this intro guide.
Author: Ethan Banks
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SaaS Management

A Deep Dive into Shadow IT: Examples, Risks, and Solutions

With the proliferation and commoditization of SaaS combined with the growing normalcy of remote work, Shadow IT creates serious security issues for IT
Author: John Harden
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Our latest posts

Network Management

6+ Awesome Places to Get Network Training Online

Whether you want a months-long training course taught by pros or a quick overview, it’s easy to find online network training to meet your needs.
Author: Dana Oros
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Devices

What to Look for in a Next-Generation Firewall

Considering a next-generation firewall? Here are the most common NGFW features and advice on picking the device that’s relevant to your client needs.
Author: Kevin Dooley
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Network Management

Clock Signal issue: These Are the Vendors and Devices Affected by Intel Atom C2000 Chips

Intel Atom C2000 series chips have a clock signal problem that can cause devices to brick. Check this list of affected vendors and devices.
Author: Ryan LaFlamme
Senior Content Manager
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Managed Service Providers (MSPs)

Could Your Tech Team Be More Productive by Working Less?

A short work week can boost productivity, employee wellness, morale, recruiting, and retention. Could a reduced work schedule work for your IT team?
Author: Ryan LaFlamme
Senior Content Manager
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Network Management

How to Look Up a Custom OID

Is there a network device you want to learn more about or monitor? Being able to look up OIDs (the device’s Object Identifiers) is the key.
Author: Dana Oros
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Configuration & Troubleshooting

I Can’t Access My Network Device! What Do I Do?

You’re in a time crunch, clients are demanding an update on the fix. Digging into the network, you realize…I can’t log into the switches! What now?
Author: Ray Patel
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Managed Service Providers (MSPs)

MSP Best Practices: Assigning Responsibility

T“If everybody is responsible for something, nobody is responsible for it.” Here are 3 areas where MSPs overlook assigning responsibility.
Author: Richard Tubb
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Tech Industry

IT Nation 2016 Recap: Breakthrough

We have the scoop on what went down at one of the biggest tech events of the year.
Author: Ryan LaFlamme
Senior Content Manager
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Tech Industry

Threat or Gold Mine? What Lies Ahead for Managed Services

“This is the shift that will dominate the future of IT services,” says Arnie Bellini, CEO of ConnectWise. Are you ready?
Author: Ryan LaFlamme
Senior Content Manager
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Devices

Cisco ASA ACL Best Practices and Examples

ACL on a Cisco ASA firewall looks simple, but becomes unwieldy if not organized and managed. Learn more about best practices and more.
Author: Kevin Dooley
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What’s your shadow IT risk factor?

Find out in this free guide and exercise kit.
book cover - The Modern Professional's Guide to Shadow IT
You will learn:
  • The impact shadow IT has on an organization
  • How to evaluate tools
  • Tips on security
  • A quiz to help you determine the severity of shadow IT in your org
  • Solutions to solve these problems