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All the resources an IT professional needs

Check out our latest posts below. For access to additional resources including reports, podcasts, webinars, and more, head over to our resources page.

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First time on this site? Start with these articles

Network Management

What is Network Management? Your Complete Guide

The ultimate guide to network management, the ongoing monitoring, administration, and maintenance of any networked system of computers.
Author: Steve Petryschuk
Director & Tech Evangelist, Auvik
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Network Management

Networking Basics: OSPF Protocol Explained

OSPF is one of the few protocols you can count on being available just about anywhere. Explore principles, interfaces and more in this intro guide.
Author: Ethan Banks
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SaaS Management

A Deep Dive into Shadow IT: Examples, Risks, and Solutions

With the proliferation and commoditization of SaaS combined with the growing normalcy of remote work, Shadow IT creates serious security issues for IT
Author: John Harden
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Our latest posts

Network Management

Stop the Insanity! Quit Doing These 7 Manual Network Management Tasks

Finding a way to manage network infrastructure efficiently is critical to scaling your MSP business. Here are 7 tasks to stop doing manually.
Author: Alex Hoff
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Network Management

6 Slightly Obscure but Seriously Useful Cisco Commands

The sheer number of Cisco commands can be overwhelming. Here are some simple ones that help you quickly spot problems or avoid them altogether.
Author: Keith Tokash
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Managed Service Providers (MSPs)

Why Your MSP Needs a Weekly Financial Report

Resist the urge to abdicate financial responsibility for your business. Reviewing a weekly financial report keeps your finger on the pulse.
Author: Richard Tubb
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Managed Service Providers (MSPs)

Sell More Prospects on Your Managed Services Offering

We encourage MSPs to use Auvik during the proposal phase with new accounts for four key reasons.
Author: Ryan LaFlamme
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Network Management

The New DR: What To Do When the Internet Is Down

With the move to cloud, disaster recovery has become a special challenge. You now have to worry about what you’ll do if the Internet itself goes down.
Author: Kevin Dooley
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Managed Service Providers (MSPs)

MSP Productivity: The High Cost of Sleepy Employees

With so many tickets, projects, and deadlines, IT pros are often overworked and under-rested. But sleep matters. Here’s why.
Author: Ryan LaFlamme
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Network Management

Building Network Redundancy for Small and Mid-Sized Businesses

Building redundancy into a network requires planning and expertise. But a little knowledge and planning can make a network scalable for almost nothing
Author: Keith Tokash
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Managed Service Providers (MSPs)

Why Your MSP Pricing Should Reflect Value, Not Time

Peace of mind, time/cost savings, or something else. The perceived value of a service is rarely based on the time you spend delivering the work.
Author: Richard Tubb
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Network Management

How to Adjust TCP Window Size to Improve Network Performance

Seeing poor network performance but with link utilization well below 100%? You might have an issue with your TCP window size. Here’s how to fix it.
Author: Kevin Dooley
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Network Management

Network Monitoring: How to Handle High CPU Utilization Alerts

Here are a few common reasons for high CPU utilization on network devices and how to address them.
Author: Ray Patel
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What’s your shadow IT risk factor?

Find out in this free guide and exercise kit.
book cover - The Modern Professional's Guide to Shadow IT
You will learn:
  • The impact shadow IT has on an organization
  • How to evaluate tools
  • Tips on security
  • A quiz to help you determine the severity of shadow IT in your org
  • Solutions to solve these problems