Endpoint network monitoring software
Solve the complexities of remote team troubleshooting with end-user experience monitoring.
Product benefits
Track, analyze, and optimize your network from anywhere
Simplify
Easier end-user troubleshooting
Combining device performance and network performance monitoring in one view eliminates the back-and-forth needed to pinpoint symptoms experienced by hybrid or remote staff.
Monitoring metrics like network latency from the endpoint allows you to easily identify root causes when remote employees report issues.
Historical insights
Detailed records of endpoint network changes
Auvik keeps detailed records of both historical performance indicators and also key network configuration such as SSID, Channel, DNS and more. These insights allow you to quickly identify trends or diagnose intermittent issues. Cut frustration for end users caught in an inefficient troubleshooting back-and-forth while reducing the workload for your IT team when it comes to resolving and preventing problems.
Service
Better end-user experience
Faster troubleshooting is not just better for you, but also for the end-user. Employees can get back to work more quickly, improving satisfaction on top of your team’s productivity.
Happier end-users, more productive IT teams, and a smoother-running remote work infrastructure is the result.
Visibility
Cloud-based control hub
With a cloud-based control hub, you gain visibility into the performance of remote and hybrid workers’ devices no matter where they are. This enables you to identify issues like lagging networks, hogged bandwidth, or other problems affecting productivity.
A handy centralized dashboard shows you latency stats, device inventory details, and more for all endpoints across locations in one view. Troubleshooting becomes a breeze.
Real reviews from real IT Teams
Loved by customers in independent reviews
Key features
Clear insight into end users’ networks and system performance
Network latency & uptime monitoring
Whether they’re working from the office, an airport hotel, or their home, end users must stay connected. Auvik keeps tabs on endpoint network latency and uptime no matter where the user is working from for a seamless end-user experience.
Endpoint performance monitoring
Endpoint performance monitoring gives your team instant visibility into the health, responsiveness, and activity of each device, including laptops and desktops. By tracking metrics like CPU, memory utilization, and disk space, you can quickly identify performance problems affecting users.
Connectivity session history
While performance indicators can help you pinpoint issues that have impacted a user’s experience, they struggle to provide insight into why. Tracking key network configuration changes such as what SSID they were connected to, their default gateway and their DNS can help provide the context needed to identify the root cause – even days later.
Real stories of customer success with Auvik
“Auvik has helped reduce our mean time to resolution from a few hours to a few minutes, catching issues in real-time and allowing us to swiftly address them.”
Aleksander Todorovic
Chief Operations Officer, Netsweeper
“Auvik’s support has been excellent right from the trial phase… Their support team is top-notch and very capable.”
Luca Turco
Managed Services Manager, Calzavara S.p.A
End-user experience monitoring FAQs
What is End-User Experience Monitoring?
End-user experience monitoring analyzes the performance of applications and devices from the end user’s point of view. It helps IT teams oversee and ensure quality of service and user satisfaction.
Why is endpoint network monitoring important?
Endpoint network monitoring is crucial for supporting remote workers and ensuring the proper performance of cloud-based applications. It provides visibility into issues that impact user experience, and therefore, productivity.
How is end-user experience monitoring different for organizations with remote workers?
Monitoring remote users requires measuring performance from the device rather than just the corporate network, because connection issues can originate anywhere along the path from the user to cloud services. Factors like home Wi-Fi and ISP reliability may affect user experience, increasing the number of sources that problems can arise from.
Go beyond network monitoring with a comprehensive endpoint solution
See for yourself how effortless monitoring your endpoints can be when you start your free 14-day trial.