LIVE DEMO

What your RMM can’t see.
Closing the visibility gap with Endpoint Network Monitoring.

How MSPs are cutting tickets and closing gaps with Auvik’s Endpoint Network Monitoring.

May 21, 2025 at 2 PM ET

End user connectivity is critical to supporting your clients today. And supporting end user’s connectivity isn’t easy when users are scattered across offices, homes, and cafés. Every ticket feels like a guessing game when you lack end user context. Escalations eat up your team’s time, often spending far too long troubleshooting issues that were outside of your control.  That’s where Endpoint Network Monitoring comes in. It helps you quickly answer the question we’ve all asked: “Is it me or the ISP?” If everything looks clear on the Endpoint Network Monitoring dashboard it’s a strong sign the issue lies with the user’s internet provider.

What you will learn:

• What your RMM isn’t telling you – Real-time insights into WiFi experience, WAN performance, and internet speed
• Troubleshoot remote users in real time, whether they’re on hotel WiFi or back at the office
• Resolve “my computer is slow” tickets in one call, without bouncing them up the chain
• Prove it’s not your network with historical insights and context
• Deliver higher-value service with fewer escalations, faster MTTR, and a proactive support model your clients will love

Join us for live Q&A and real MSP support scenarios.
You’ll get a hands-on look at Auvik’s new Endpoint Monitoring dashboard and how it helps resolve tricky tickets faster. We’ll walk through challenges MSPs face every day and show how Auvik brings the clarity your RMM can’t.