Amanda Doucette-Lachapelle

Managed Service Providers (MSPs)

Improve Your Employee Utilization Rates & Boost Your MSP’s Bottom Line

For MSP business owners, figuring out how to improve your bottom line is an ongoing game of tug of war. Do you raise your rates, or do you make your service…

Managed Service Providers (MSPs)

How to Retain Technical Staff in a Red Hot Job Market

Staff turnover is costly—there are recruitment costs for the replacement, lost productivity while that’s happening, and ramp up time for the new hire. So smart…

cover - The modern IT professional's guide to shadow IT & shadow AI

You will learn:

The impact shadow IT has on an organization
How to evaluate tools
Tips on security
A quiz to help you determine the severity of shadow IT in your org
Solutions to solve these problems

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