How Tsquared uses Auvik SaaS Management
to enhance cybersecurity, reduce shadow IT, and simplify onboarding
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Strengthen client security with SaaS Management
Improve Cybersecurity
Identifies unauthorized software use and secures shared accounts during offboarding. Auvik provides a proactive edge when it matters most.
Streamline Onboarding
Eliminates manual app list collection. With automated discovery and RMM deployment, the onboarding process becomes faster and more accurate.
Deliver Better Visibility
With real-time app usage data and customizable reports, Tsquared shows clients exactly what’s happening and what needs attention.
About Tsquared
Tsquared is a cybersecurity-focused MSP that delivers efficient, reliable, and secure IT solutions to its clients. As the company grows, the team faces challenges like manual software inventories, time-consuming onboarding, and the increasing risks of shadow IT.
With Auvik SaaS Management, Tsquared turns these challenges into competitive advantages. The team builds client trust, increases operational efficiency, and elevates service quality. By automating SaaS visibility and simplifying app lifecycle management, Tsquared provides their clients greater value with less manual effort.
“It gives our cybersecurity program an advantage because we can demonstrate that we have a sophisticated solution for shadow IT.”
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Needs and Challenges
During client onboarding, Tsquared faced significant inefficiencies, largely due to the manual process of collecting software inventories. Asking clients to list every application they used often resulted in delays, incomplete data, and added friction at the start of new engagements.
The team also lacked visibility into shadow IT and unauthorized software installations. Without a clear view of the full SaaS environment, they couldn’t reliably identify risks or offer proactive recommendations.
Offboarding posed an even greater challenge. Employees sometimes retained access to shared or untracked applications after leaving, creating security gaps and exposing sensitive data.
Existing tools in Tsquared’s tech stack were falling short. They failed to provide the actionable insights needed to effectively manage client SaaS usage or improve service quality. To meet growing client expectations, Tsquared needed a more modern, automated solution that would strengthen their cybersecurity services and simplify reporting.
How Auvik SaaS Management solved these challenges
Automated SaaS Discovery
Auvik SaaS Management is deployed via a lightweight agent on client machines that continuously captures and analyzes application usage across the environment. This automated approach replaces the need for clients to manually compile software inventories, a process that is often time-consuming, incomplete, and prone to human error. Instead of relying on outdated lists or client memory, Tsquared gains a real-time, accurate view of every application in use. This visibility not only improves the onboarding process but also sets the foundation for stronger security and smarter license management.
Deeper Reporting on SaaS Usage
With detailed, user-level usage reports from Auvik SaaS Management, Tsquared can clearly see which applications each employee accessed. This level of visibility ensures that no tools or accounts are missed during the offboarding process. Shared credentials, such as general accounting emails or collaborative logins, are quickly identified and secured. Tsquared is able to confidently revoke access and update credentials in real time. This helps clients avoid lingering security gaps and reduces the risk of data exposure after an employee leaves.
Reducing Risk from Unauthorized Apps
Auvik SaaS Management can uncover unauthorized or unreported applications running in client environments. These are often applications that would otherwise go unnoticed by the IT team. With this visibility, Tsquared can take immediate action, such as revoking access, securing sensitive data, or guiding clients toward approved alternatives. According to Gartner, 40 percent of IT spending now occurs outside the control of the IT department. This is often the result of employees independently adopting SaaS tools without oversight.
Insight from an Auvik SaaS Management Expert:
Shadow IT often comes into an organization in one of two ways. The first type is an education gap in the teams, where employees are unaware of the existing software the IT team is already spending money on. This creates overlapping expenditure for the organization when employees self-procure technology. The second type of shadow IT is when an employee finds software to solve a brand-new business problem. The challenge with the latter is that if the licensing is not procured through centralized channels, the purchaser is often not getting the best price for the organization
By detecting shadow IT early, Tsquared helps clients reduce risk, improve compliance, and avoid duplicated software costs. Identifying these unauthorized applications allows Tsquared to address potential vulnerabilities before they escalate into security incidents. It also gives clients the opportunity to consolidate tools, standardize workflows, and ensure that all software aligns with corporate policies and procurement guidelines.
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We understand the challenges of MSPs and can help
Give visibility into client environments
Auvik SaaS Management provides a unique level of insight over and above competitors to understand SaaS usage in detail.
Save money on expensive resources
Replacing time-intensive manual processes with the click of a button, key team members have more time, saving you money.
Increase overall efficiency
Driving operational time back to service delivery teams, by providing them with the solution they need to do their job efficiently.
Combat Shadow IT and SaaS sprawl
Having such an insight into the software being used makes for much easier client discussions.
Show your clients that SaaS security isn’t optional
Schedule your SaaS Management demo today