AI Troubleshooting Agent
Resolve network issues faster
AI-guided troubleshooting based on your network data helps you identify likely root causes and resolve issues faster.
AI-guided troubleshooting recommendations based on your actual network data
When users report slow applications, dropped connections, or network performance problems, you need more than another alert. You need to know what’s happening, what might be causing it, and where to look next.
Troubleshooting recommendations grounded in your network data
Auvik analyzes your network and device data to recommend likely causes and suggest what to check next, helping your team troubleshoot with more confidence and resolve issues faster.
Understand the evidence and impact behind every recommendation
Auvik doesn’t just tell you what might be wrong. It shows the evidence behind every recommendation, helping you understand who or what could be affected before taking action.
Know where to look for the root cause of an issue
Network problems can have dozens of possible causes. Auvik points you to the most relevant signals, affected devices, and next steps. Spend less time guessing and more time resolving the issue.
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Troubleshoot with more confidence using AI-guided recommendations
Troubleshoot with more context and less confusion
Quickly understand what happened, what might be impacted, and which clues matter most. Spend less time wondering where to start and more time solving the problem.
Prioritize work based on its real-world impact
Understand whether an issue could affect users, applications, or services. Focus your attention where it matters most.
Investigate based on evidence, not assumptions
Instead of relying on hunches or generic advice, Auvik shows the signals behind every recommendation, including repeated alerts, interface activity, device status, and performance patterns. See why a recommendation was made before deciding what to do next.
Reduce the number of dead-end investigations
Manually checking every possible cause takes time your team probably doesn’t have. Auvik helps you focus on the most likely issue first. Spend less time digging, avoid risky trial and error, and resolve issues with more confidence.
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Auvik AI troubleshooting agent FAQs
What is Auvik’s AI Troubleshooting Agent?
Auvik’s AI Troubleshooting Agent is an AI-powered capability in Auvik that helps MSPs and IT teams investigate network issues faster. It analyzes alert details and network context to explain possible impact, surface supporting evidence, identify likely root causes, and recommend what to check next.
How is Auvik AI different from asking ChatGPT or another generic AI tool?
Generic AI tools can offer broad troubleshooting advice, but they don’t know what’s actually happening in your network environment. Auvik’s AI Troubleshooting Agent guidance is grounded in Auvik’s network data, including the affected device, topology context, performance metrics, alert history, and device relationships, making recommendations more specific and actionable.
Does the AI Troubleshooting Agent make changes to the network and its devices automatically?
No. Auvik’s AI Troubleshooting Agent doesn’t make changes to the network or its devices automatically. It provides troubleshooting guidance, supporting evidence, and recommended next steps so your team can review the information and decide what action to take.
How does Auvik’s Troubleshooting Agent help with network troubleshooting?
Auvik’s AI Troubleshooting Agent helps technicians move from alert to investigation faster. It reviews network signals such as device status, interface activity, performance data, topology context, and alert patterns to help identify what may be happening and where to look next.