Cisco Service API now surfaces lifecycle and contract status data for MSPs
WATERLOO, ON / December 3, 2019 — Auvik Networks, a provider of network management software for IT managed services providers (MSPs), is expanding its collaboration with Cisco (NASDAQ: CSCO) to give MSPs additional insight into the status of Cisco network devices.
An initial integration between Auvik and Cisco, announced in April 2019, used the Cisco Service API to surface warranty and firmware information about Cisco network equipment directly within Auvik.
Updates to the API now give Auvik users visibility into whether Cisco network equipment is under a current or expiring support contract, whether there’s a more up-to-date software version available, if the device is eligible to receive critical security updates, and if the device is still available for purchase.
With this additional insight, Auvik partners are able to identify obsolete network equipment that presents business and security risks for their clients. The information can be built into an initial network assessment process as well as ongoing client technology roadmaps, opening up new revenue opportunities for Auvik partners.
“Our collaboration with Cisco is making it easier than ever for MSPs to access critical information about network equipment they interact with every day,” said Auvik Chief Product Officer Alex Hoff. “While we’re focused on Cisco devices first, our team is working hard to add more network hardware vendors to the mix to give our partners extra access to valuable device data.”
Current Auvik partners can refer to the Auvik Knowledge Base for details on using the Cisco integration. Additional information can also be found on Cisco DevNet, Cisco’s developer platform. MSPs who aren’t yet Auvik partners can request a demo for more information.