WATERLOO, ON Sep 29, 2015 — Auvik Networks and ConnectWise®, the world’s leading business management platform, today announced the integration of their platforms to help managed service providers scale their businesses profitably by providing comprehensive managed network services. Auvik’s SaaS-based network operations system provides real-time visibility and access to client network infrastructure.
MSPs can now use Auvik’s pre-configured network performance alerts, or their own custom alerts within Auvik, to automatically create tickets in ConnectWise. Updates to these ConnectWise tickets sync back to Auvik.
Network inventory and configuration details can also be synced between Auvik and ConnectWise.
“Auvik is all about helping a managed service provider be as efficient, effective, and profitable as possible with their network operations,” said Alex Hoff, Auvik’s vice-president of product management. “That’s why it was an obvious choice to integrate Auvik with ConnectWise. The integration makes it easier for MSPs to scale their businesses.”
“We’re very excited to have Auvik join our robust library of integrators,” said Jeannine Edwards, Director, ConnectWise Platform. “We’re particularly thrilled about their commitment to their integration via the official ConnectWise vendor program, ConnectWise Invent. Auvik joins an elite group of ConnectWise integrators who’ve made an investment into collaborating on the best integration experience for mutual partners.”