From tickets to trust:
Building AI-era QBRs clients actually value

Traditional QBRs focus on what happened. Today’s clients want to know what’s next.

As AI adoption, cybersecurity risks, SaaS sprawl, and operational complexity continue to reshape IT environments, MSPs need QBRs that deliver strategic insight and business value.

Join Auvik and Acronis to learn a practical framework for building AI-era QBRs that help clients understand risk, plan for growth, and make smarter technology decisions. You’ll learn how to use operational, infrastructure, and security insights to become a more trusted advisor and uncover new opportunities.

  • Learn how AI is changing both opportunity and risk for MSP clients
  • Turn operational and security data into strategic business conversations
  • Build QBRs that strengthen trust, improve retention, and uncover growth opportunities

Hosted by:

Amanda Doucette-Lachapelle

MSP Field Strategist, Auvik (Moderator)

Steve Petryschuk

Steve Petryschuk

Vice President, Product & Market Strategy, Auvik

Steve Brining, Acronis

Steve Brining

Cybersecurity expert, Acronis