Auvik APIs and Webhooks
Create powerful, automated workflows with Auvik data
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Key use cases for Auvik’s API integration platform
Understanding what an API is and how to use it effectively can transform your network operations. Auvik’s APIs allow you to pull network inventory, alert history, and performance statistics, while webhooks push alert events. With both tools at your disposal, you can integrate tools, automate workflows, and sync tickets and data across systems. Here’s how teams are putting Auvik’s API integration services to work.
Easily identify trends in your alert history
You’re stuck in a reactive loop, fixing the same issues over and over without understanding why they keep happening. Without historical visibility, you can’t spot the patterns that point to underlying problems.
Auvik’s Alert History API puts the data in your hands:
- Pull alert history for any trailing time period or specific date-time interval directly into your reporting tools.
- Filter results by severity, status, or detected time to focus on what matters.
- Access up to two years of alert data to analyze long-term trends and recurring issues.
- Export alert history into your preferred visualization platform in order to build custom dashboards.
Once you can see the patterns, you can finally break the cycle and fix problems at the source instead of chasing symptoms.
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Eliminate siloed and duplicate data from your workflow
Your network data lives in five different systems, and none of them agree. Every time you need accurate inventory information, you’re cross-referencing spreadsheets and hoping nothing slips through the cracks.
Auvik’s API integration capabilities streamline data management:
- Use the filter [modifiedAfter] parameter to pull only entities that changed since your last sync, eliminating redundant queries.
- Unique API IDs for entities, and webhook IDs match the IDs used in Auvik’s APIs, helping you avoid duplicate records.
- Access device, network, interface, and component data through a single, centralized platform.
- Query specific inventory subsets with filters like device type and management status.
With API integration, you can maintain a single source of truth and avoid the headaches of manual reconciliation.
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Maintain accurate, up-to-date data across all of your systems
Your CMDB says you have 47 switches. Your monitoring tool says 52. Your asset spreadsheet says 49. Which one’s right? At this point, likely none of them.
Auvik’s Device API keeps everything synchronized:
- Continuous network discovery automatically updates device information as your infrastructure changes.
- Access to everything from basic inventory to warranty and lifecycle information.
- Delta sync patterns using filter[modifiedAfter], when available, ensure external systems stay current without hammering the API.
- Schedule automated queries to keep your CMDB, asset management, and reporting tools aligned.
When every system reflects the same reality, you can trust your data and make confident decisions.
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Create custom integrations for alert notifications
With too many notifications, critical alerts get lost in email or missed entirely. You need alerts to create tickets automatically, but building that connection seems impossible.
Auvik’s webhook integration makes the process straightforward:
- Connect to any ITSM or communication tool that accepts HTTPS endpoints.
- Receive JSON-formatted payloads with full alert context: severity, status, entity details, and company information.
- Use JSONata transformation expressions to convert payloads into whatever format your target system requires.
- Enable two-way sync by using the correlationId with the Alert API’s dismiss endpoint to close alerts programmatically.
- Choose from multiple authentication methods, including OAuth 2.0, Basic Auth, or header-based API keys.
Now your alerts flow directly into your ticketing system, and tickets sync back to Auvik. No custom middleware is required in many cases, as Auvik can POST directly to an HTTPS endpoint and transform payloads with JSONata.
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Sync network device inventory into CMDB systems
Keeping your CMDB accurate is a never-ending battle. Manual updates lag behind reality, and your configuration items are consistently off. ServiceNow users, in particular, know this pain.
Auvik’s API makes CMDB synchronization automatic:
- Pull comprehensive device attributes through the Device API: name, type, vendor, model, IPs, and serial numbers.
- Sync servers, workstations, printers, IoT devices, and network infrastructure in a single workflow.
- Prebuilt 3rd party integrations including ServiceNow Service Graph Connector for Auvik handles automated synchronization with minimal configuration.
- Configure delta sync schedules to keep your CMDB current without overwhelming either system.
- Additionally, the Interface and Component APIs let you sync granular details like device components (eg: power supplies and fans).
With Auvik, your CMDB automatically reflects what’s actually on your network.
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Integrate webhooks for automated workflows
Your team wants network events to trigger actions throughout their other systems. That could mean spinning up a Slack notification, creating a PagerDuty incident, or logging to your SIEM. But building those connections from scratch feels daunting.
Auvik’s webhook integration handles the heavy lifting:
- Webhook notifications fire automatically when alerts trigger or clear, delivering full context in JSON format.
- Connect to any platform with an HTTPS incoming webhook: Slack, Teams, PagerDuty, custom automation tools, you name it.
- Add custom HTTP headers for authentication or metadata requirements.
- Transform payloads with JSONata expressions to match whatever format your downstream systems expect.
Turn your network monitoring into the trigger for broader automation across your entire operation’s stack with Auvik APIs and webhooks.
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See your entire network — mapped & monitored
Every device, site, and connection—clearly visible, always up to date.
- Instantly create a live map of your network
- See every device and connection in one place
- Get automated alerts to detect issues fast
- Achieve full network visibility in under an hour
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Learn more about API Integrations at Auvik
What are APIs, and what are they used for?
An API (Application Programming Interface) allows different software systems to communicate and share data. In networking, APIs let you pull device inventory, alert history, and performance statistics from your monitoring platform into other tools like CMDBs, reporting dashboards, or automation workflows. In practical terms, APIs allow for programmatic access to your network data without manual exports or screen-scraping.
How can an API improve my team’s efficiency?
The benefits of an API come down to automation and accuracy. Instead of manually exporting data, copying it into spreadsheets, and uploading it to other systems, you set up automated syncs that run on schedule. Your team stops wasting hours on data entry and reconciliation, and you eliminate the human errors that come with manual processes.
For MSPs, how does the API handle multi-tenancy and cross-customer reporting?
Auvik’s Tenants API shows you which sites and multi-sites your credentials can access, so you can query data across your entire customer base or drill into specific clients. You can build cross-customer dashboards, generate consolidated reports, and automate billing reconciliation by pulling usage data for each tenant programmatically.
What security controls are expected on our side?
Plan for IP allowlisting if your security policies require it, and establish a secret rotation cadence for API credentials. Auvik supports multiple authentication methods for webhooks (OAuth 2.0, Basic Auth, header-based keys), so choose what aligns with your security requirements. For audit purposes, log all API calls and webhook events on your end.
If we use webhooks, what events are available, and how complete are the payloads?
Webhooks fire when alerts trigger or clear. Payloads include: alertId, alertName, alertDescription, alertSeverity, alertSeverityString, alertStatus, alertStatusString, entityId, entityName, entityType, companyId, companyName, date, correlationId, and a direct link to the Auvik UI. For most workflows, the payload contains everything you need. If you require deeper device or interface details, use the correlationId to make follow-up API calls. Access historical alert data through the Alert History API, and manage alert status (like dismissing alerts) through the separate Alert API.
How quickly does Auvik add new fields or endpoints when the product adds new capabilities?
Auvik regularly extends API coverage as new features ship. The Device API, for example, includes endpoints for warranty and lifecycle information that align with newer product capabilities. Check the API documentation for the latest available endpoints, and reach out to support if there’s specific data you need that isn’t currently exposed.