MSP consultant Todd Kane share his tips for finding the right tools for your MSP business and optimizing the ones you have. Richard Tubb and Karl Palachuk discuss an expensive GDPR mistake and the evolution of search engines.
Staff turnover is costly—there are recruitment costs for the replacement, lost productivity while that’s happening, and ramp up time for the new hire. So smart MSPs will focus on retaining technical staff as much as recruiting them.
As an MSP that may manage anywhere from a handful of client networks to more than 100, you face a big challenge: high diversity in the network hardware you operate. A new report from Auvik underscores the difficulties of standardizing a hardware stack across your client portfolio.
Doug Hazelman of Cloudberry joins us for a chat on using a personal brand to fuel success for your MSP business. Richard Tubb and Karl Palachuk discuss who’s listening through our devices, Cisco’s acquisition of Duo Security, and the new GDPR-like legislation being introduced across the US.
I went to Twitter and asked the MSP community a hypothetical question: If you could put a message on a giant billboard that your clients would see and learn from every day, what would your message be? Here’s what they said.
We all get by with a little help from our friends—and it’s no different for MSPs. The opportunity for MSPs to network, learn from each other, compare vendors and software stacks, and discuss best practices are a few reasons why MSP peer groups and online forums are so popular.
For Barb Paluszkiewicz, CEO of CDN Technologies, the phrase “everyone’s in sales” is no empty platitude—it’s the daily reality at her MSP. Richard Tubb and Karl Palachuk discuss ChannelCon, a new STEM scholarship, and how MSPs can take advantage of the latest NIST cybersecurity guidebook to educate their clients.
How do you recruit tech talent in a highly competitive space where demand for high performers vastly outweighs supply? Consultants Gary Pica and Rex Frank, and recruiters Todd Billiar and Kam Attwal-Kaila weigh in.