Auvik-ConnectWise Integration Helps MSPs Build Profitable Network Services by Extending RMM to Network Infrastructure
WATERLOO, ON Sep 29, 2015 — Auvik Networks and ConnectWise®, the world’s leading business management platform, today announced the integration of their platforms to help managed service providers scale their businesses profitably by providing comprehensive managed network services. Auvik’s SaaS-based network operations system provides real-time visibility and access to client network infrastructure.
MSPs can now use Auvik’s pre-configured network performance alerts, or their own custom alerts within Auvik, to automatically create tickets in ConnectWise. Updates to these ConnectWise tickets sync back to Auvik.
Network inventory and configuration details can also be synced between Auvik and ConnectWise.
“Auvik is all about helping a managed service provider be as efficient, effective, and profitable as possible with their network operations,” said Alex Hoff, Auvik’s vice-president of product management. “That’s why it was an obvious choice to integrate Auvik with ConnectWise. The integration makes it easier for MSPs to scale their businesses.”
“We’re very excited to have Auvik join our robust library of integrators,” said Jeannine Edwards, Director, ConnectWise Platform. “We’re particularly thrilled about their commitment to their integration via the official ConnectWise vendor program, ConnectWise Invent. Auvik joins an elite group of ConnectWise integrators who’ve made an investment into collaborating on the best integration experience for mutual partners.”
About Auvik Networks Inc.
With its SaaS-based network operations system, Auvik helps MSPs build a profitable managed network service. Auvik’s software provides unprecedented insight into client networks and automates complex and time-consuming tasks so MSPs can scale their practices efficiently. Gartner named Auvik a Cool Vendor in IT operations management in 2015. For more information visit www.auvik.com.
Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 100,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company’s operations. For more information, visit www.ConnectWise.com or call 800-671-6898.
Jennifer Tribe, Director of Content Marketing, Auvik Networks
Amy Legere, Greenough Communications