As an MSP owner or manager, you want your teams to be continually improving and increasing efficiency. To make that happen you know you need to be tracking metrics—after all, what gets measured gets improved. But which numbers do you track, how many do you track, and in what ways do you use those figures?
Join Auvik and BrightGauge for a free one-hour webinar on the strategic key performance indicators (KPIs) to track in your MSP and how to leverage those numbers for success.
– How to choose the right metrics to track
– How to turn a metric into a KPI
– The difference between measuring for outcomes vs expectations
– How to build KPIs into your culture
– How many KPIs are the right amount to track
– Why every team member must have something to measure
– And more