Part 2 in a 4-part series. View Part 1 here.
All MSPs would like to have a higher level of standardization across their customer base. Standardization lowers support cost and reduces your customers’ risks. Standardization has become more important and more complicated as your customers’ security and compliance requirements have increased. TruMethods president Gary Pica shares a step-by-step process for building and administering technical standards across your customers’ technical environments. During this session you will learn:
- How to manage and organize a technical standards library
- How to align your customers’ technology against your standards
- How to build a standards committee
- How to make standards come alive in your culture
If your goal is to lower reactive support, offer more value to customers, and scale your MSP practice more profitably, you don’t want to miss what Patrick Albert and Gary have to say.