Resources in Trends, forecasts & research

Fight Back: What You Can Do About MSP-Targeted Ransomware – FMSP 051

Wes Spencer of Perch Security reviews the practical steps you can take to protect yourselves, your clients, and the managed services industry from ransomware.

Jennifer TribeOct 3, 2019

4 Key Takeaways From the 2019 Managing Network Vendor Diversity Report

The managed services industry has experienced a lot of change: tech trends are evolving, new products are being released, and client…

Annette HynesOct 1, 2019

What Current Network Hardware Trends Mean for MSPs – Webinar (On Demand)

There are hundreds of network hardware vendors competing for market share on today’s managed networks. The 2019 Managing Network Vendor…

Sarah Cunningham-ScharfSep 30, 2019

8 Secret Struggles Today’s MSPs Are Dealing With

While MSPs are willing to share industry trends they’re taking advantage of, they’re not always willing to talk about the ones…

Annette HynesSep 24, 2019

Survey Says! Managed Security Isn’t Optional – FMSP 041

Lynn Souza of Kyber Security shares why she chose to leave behind 30 years of branding to shift from MSP to MSSP, the pains and…

Jennifer TribeApr 18, 2019

Digital Transformation Is Top IT Priority in 2019, TechTarget Reports

Nearly 70% of businesses have digital transformation as their top IT priority in 2019, according to the 2019 TechTarget IT Priorities…

Sarah Cunningham-ScharfMar 12, 2019

Build a More Effective Service Desk – Webinar (On Demand)

Patrick Albert, AVP of product management at Auvik, hosts business coach Rex Frank, CEO of Sea-Level Operations, to show you how to…

Sam TrieuFeb 21, 2019

To Protect and Secure: Selling Cybersecurity as a Service – Webinar (On Demand)

A new year brings new threats, new exploits—and new MSP opportunities in cybersecurity. Understanding global technology trends and…

Sam TrieuJan 28, 2019

MSP Hyperspecialization: Building Your Niche Offering

So you get the business benefits of hyperspecializing your MSP to serve a particular business niche, and you understand the five criteria…

Sarah Cunningham-ScharfNov 6, 2018

MSP Hyperspecialization: A High Margin Opportunity

Jay McBain, an IT channel analyst at Forrester, says the MSP industry won’t die any time soon, but the opportunity to generate revenue…

Sarah Cunningham-ScharfOct 16, 2018

Managing Hardware Vendor Diversity in an MSP – FMSP 027

A new industry report reveals the scope of vendor diversity in an MSP and the challenges you face trying to manage it all. Richard Tubb…

Jennifer TribeSep 20, 2018

Managing Network Vendor Diversity: The MSP Challenge

As an MSP that may manage anywhere from a handful of client networks to more than 100, you face a big challenge: high diversity in the…

Alex HoffAug 28, 2018

What’s the Deal With Digital Transformation – FMSP 021

Techaisle CEO Anurag Agrawal explains the true meaning of digital transformation and how MSPs can profit from it. Richard Tubb and Karl…

Jennifer TribeJun 28, 2018

What Artificial Intelligence Means for MSPs

Artificial intelligence is a hot topic these days. If it’s starting to seem like something you can’t get away from, there’s a…

Arnie BelliniMay 29, 2018

Metrics That Matter: A New Era for ITSPs – Webinar (On Demand)

Join us as we review the newest Metrics That Matter™report from Autotask and discuss what the numbers will mean for IT service…

Jennifer TribeMay 7, 2018

The Biggest Operational Efficiency Leaks for MSPs – FMSP 017

CompTIA analyst Carolyn April shares findings from her newest report on who in the channel is most efficient and where most MSPs are…

Jennifer TribeMay 3, 2018

How ‘Born in the Cloud’ Is Changing the MSP Business Model – FMSP 015

Channel analyst Jay McBain explains the ‘born in the cloud’ trend along with other parts of the shadow channel, and what these new…

Jennifer TribeApr 5, 2018
[image] 3 MSP Insights From the CompTIA Industry Outlook 2018 ReportFrankly MSP blog icon

3 MSP Insights From the CompTIA Industry Outlook 2018 Report

CompTIA's IT Industry Outlook2018 report is full of insights for MSPs. We take a look of three of the trends worth paying attention to.

Sarah Cunningham-ScharfFeb 20, 2018

Yes, You Can Predict the Future…Accurately – FMSP011

Futurist & NY Times bestselling author Daniel Burrus shares his framework for accurately predicting where technology and industry will go…

Jennifer TribeFeb 8, 2018
[image] Are We In a New Age of MSPs?Frankly MSP blog icon

Are We In a New Age of MSPs?

As automation, cloud, data, and integration continue to affect every industry, the value and capabilities of MSPs are shifting as well.…

Sarah Cunningham-ScharfOct 31, 2017

Is Amazon an MSP Threat or Opportunity? – FMSP 002

Larry Walsh of The 2112 Group offers insight into Amazon’s market moves and what they mean for managed service providers.

Jennifer TribeOct 5, 2017
[image] Threat or Gold Mine? What Lies Ahead for Managed ServicesFrankly MSP blog icon

Threat or Gold Mine? What Lies Ahead for Managed Services

“This is the shift that will dominate the future of IT services,” says Arnie Bellini, CEO of ConnectWise. Are you ready?

Jennifer TribeNov 8, 2016
[image] IT Asset Disposition: An MSP Opportunity That’s Anything But TrashFrankly MSP blog icon

IT Asset Disposition: An MSP Opportunity That’s Anything But Trash

Managing old gear is the bane of many an MSP’s existence. But why not turn that problem into a revenue stream by offering end-of-life…

Jennifer TribeOct 25, 2016

As Network Value Skyrockets, MSPs Become Increasingly Essential

Networks have become an indispensable part of life in the 21st century. But just how much is a network worth? And how much does that make…

Jennifer TribeSep 6, 2016
[image] The Big -aaS List of As-a-Service OfferingsFrankly MSP blog icon

The Big -aaS List of As-a-Service Offerings

If your head is spinning with all those cloud acronyms, don’t worry—you’re not the only one. To help, we’ve pulled together a…

Jennifer TribeAug 16, 2016
[image] Network Management Megatrends for MSPs to Know AboutFrankly MSP blog icon

Network Management Megatrends for MSPs to Know About

A new report from EMA looks at network management “megatrends” for 2016. It reveals some very interesting stats for MSPs to pay…

Jennifer TribeMay 3, 2016
[image] 22 Network Industry Statistics to Use and ShareFrankly MSP blog icon

22 Network Industry Statistics to Use and Share

Sometimes a few numbers come in handy: A well-placed stat can give a client presentation, blog post, or business plan greater power. They…

Jennifer TribeApr 19, 2016
[image] What’s Ahead for Wireless Networking in 2016Frankly MSP blog icon

What’s Ahead for Wireless Networking in 2016

With a new year at hand, wireless networking is at an interesting juncture. Let's take a look at some of the more positive goings-on in…

Lee BadmanJan 12, 2016
[image] The Advantages of Intent-Based NetworkingFrankly MSP blog icon

The Advantages of Intent-Based Networking

Intent-based networking (IBN) makes it possible to manage a network just by identifying what you want to happen. Let’s dig into the…

Alex HoffNov 3, 2015
[image] How Intent-Based Networking Will Revolutionize Managed ServicesFrankly MSP blog icon

How Intent-Based Networking Will Revolutionize Managed Services

Intent-based networking lets you identify your intent — what you want to happen — and makes software figure out the best way to…

Alex HoffOct 27, 2015
[image] Why Good Network Management Is More Important Than EverFrankly MSP blog icon

Why Good Network Management Is More Important Than Ever

Network management tops the list of plans and concerns for IT administrators in 2015, a new survey from TechTarget reveals. Here’s why.

Marc MorinMar 17, 2015
[image] 8 Networking Trends to Watch in 2015Frankly MSP blog icon

8 Networking Trends to Watch in 2015

What networking trends will we see come to life in 2015? Think security, speed, and cloud.

Kevin DooleyJan 6, 2015
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