Articles written by Annette Hynes

What is Wi-Fi 6, and What Does it Mean for MSPs?

Wi-Fi 6 is taking tech world by storm. But should MSPs buy into the hype? We talked with Lee Badman, a wireless network architect and…

Annette HynesJan 24, 2022

Free Remote Work Software for Teams During COVID-19

By now you’ve likely been flooded with dozens of requests to set up employees up to work remotely. While it sounds like a simple…

Annette HynesJan 15, 2022

A Beginner’s Guide to Microsoft Power BI & Network Reports

Microsoft Power BI is a business intelligence tool that helps you visualize & analyze data from your network through custom reports &…

Annette HynesDec 8, 2020

3 Key Trends From the 2020 Network Vendor Diversity Report

In the 2020 Network Vendor Diversity report, we analyzed a sample of 30,000 networks, compared the data to previous years & identified 3…

Annette HynesNov 17, 2020

Planning for a Post-Pandemic World as an IT Leader

IT will play a critical role in helping companies adapt to work post-pandemic. Prepare yourself by taking these practical planning steps.

Annette HynesOct 6, 2020
[image] The Employee Offboarding Checklist for IT Prosblog icon

The Employee Offboarding Checklist for IT Pros

Somebody leaving? Keep your network & data secure! Use this handy employee offboarding checklist to make sure you disable & disconnect…

Annette HynesSep 29, 2020

How to Use the Triple-A Framework to Optimize Your IT Services

Operationally mature IT teams use the triple-A framework—assess, adapt, automate—to focus their efforts & deliver. Here's how you can…

Annette HynesSep 1, 2020
[image] 4 Time Management Strategies to Boost Your IT Team’s Productivityblog icon

4 Time Management Strategies to Boost Your IT Team’s Productivity

The IT workload can quickly become overwhelming. The trick is managing your team’s time so the work gets. These 4 time management…

Annette HynesJun 16, 2020

10 Computer Networking Books Every Network Manager Should Read

Get a fresh perspective on general networking, network management, network monitoring, security, and more with these 10 computer…

Annette HynesJun 9, 2020

Auvik Roadmap Webinar – May 2020 (On Demand)

In this free one-hour webinar, Auvik VP of Product Management Patrick Albert shares an exclusive look into what’s next on the Auvik…

Annette HynesMay 21, 2020

10 Low-Cost or Free Cybersecurity Training Resources

Want to advance your career or make the most of your team’s professional development budget? This list of low-cost or free…

Annette HynesMay 19, 2020
[image] The Bigger Better MSP Summit (On Demand)webinar icon

The Bigger Better MSP Summit (On Demand)

Watch The Bigger Better MSP Summit on demand for strategies and tactics to take your MSP to the next level of performance and…

Annette HynesMar 31, 2020
[image] Achieving Higher Profit Margins by Selling Security-as-a-Service – Webinar (On Demand)webinar icon

Achieving Higher Profit Margins by Selling Security-as-a-Service – Webinar (On Demand)

Cyberattacks are on the rise, but security spending isn’t keeping up. Learn how selling security-as-a-service can boost your MSP’s…

Annette HynesMar 24, 2020

Using the NIST Cybersecurity Framework to Assess Your Clients’ Network Security

The NIST Cybersecurity Framework was intended to be used by internal IT teams, but its five major themes—identify, protect, detect,…

Annette HynesFeb 11, 2020

Building Auvik Into Your MSP’s Standard Operating Procedures

Creating standard operating procedures for technical tasks can increase your MSP's efficiency and productivity. Here's how Auvik fits…

Annette HynesJan 28, 2020

17 Business-Boosting Conferences for MSPs in 2020

Attending conferences is a small investment that can yield huge results for your MSP. Which events should you attend in 2020? We’ve…

Annette HynesNov 19, 2019

Candy, Keynotes, and Costumes: IT Nation Connect 2019 Photo Recap

Last week, nine members of the Auvik team flew to Orlando, Florida to take part in the 15th annual IT Nation Connect event. Here are some…

Annette HynesNov 5, 2019

How to Explain Cloud Computing to Your Clients

What is cloud computing? If you’ve been asked this question by a client, you know there isn’t an easy answer. Until now.

Annette HynesOct 15, 2019

Continuum Navigate East 2019: 4 Cybersecurity Takeaways

With recent MSP-targeted ransomware attacks fresh in the minds of all attendees, cybersecurity took Continuum Navigate East 2019 by…

Annette HynesOct 8, 2019

4 Key Takeaways From the 2019 Managing Network Vendor Diversity Report

The managed services industry has experienced a lot of change: tech trends are evolving, new products are being released, and client…

Annette HynesOct 1, 2019

8 Secret Struggles Today’s MSPs Are Dealing With

While MSPs are willing to share industry trends they’re taking advantage of, they’re not always willing to talk about the ones…

Annette HynesSep 24, 2019

What Is Network Agility and Why Does It Matter?

What does network agility actually mean? We surfed the web and analyzed what (almost) everyone has to say. And now we’ve broken it down…

Annette HynesSep 17, 2019

Auvik Use Case: Proactively Monitor and Manage Networks

By doing the behind-the-scenes work before something goes wrong, you’ll keep your client networks running smoothly. Know what that…

Annette HynesSep 10, 2019

6 Awesome TED Talks Every MSP Needs to See

As the managed services market becomes increasingly competitive, you’re likely looking for ways to boost your MSP’s productivity and…

Annette HynesSep 3, 2019

Packet Errors, Packet Discards, and Packet Loss: What’s the Difference?

It’s a question the Auvik support team receives often: “What’s the difference between a packet error, a packet discard, and packet…

Annette HynesAug 27, 2019
[image] 6 Ways to Save Yourself  (and Others) From Tech Burnoutblog icon

6 Ways to Save Yourself (and Others) From Tech Burnout

Symptoms of burnout start off small, with employees experiencing reduced efficiency and energy, lowered levels of motivation, reduced job…

Annette HynesAug 13, 2019

Auvik TrafficInsights: How to Solve Network Cases Like a Super Sleuth

With Auvik TrafficInsights, if any traffic flows through a flow-enabled network device, you can see who’s on the network, what…

Annette HynesAug 6, 2019

17 Tech Support Tickets You’ll Be Happy You Didn’t Receive

We’ve rounded up 17 examples from the r/techsupportgore subreddit that are sure to send a palm to your face and a shiver down your spine.

Annette HynesJun 18, 2019
[image] Keep Clients Up to Date on the Value You’re Providingblog icon

Keep Clients Up to Date on the Value You’re Providing

When you use Auvik, you can remind your clients you’re always looking out for them, and keep them up to date on all the work you’re…

Annette HynesJun 4, 2019

How One MSP Fuelled Their Business With Firewall as a Service

Under director Leigh Wood's watch, Node IT Solutions went from reselling Fortinet firewalls in 2014 to having every client signed up for…

Annette HynesMay 28, 2019

Auvik Use Case: Gain Visibility Into the Internet of Things

IoT devices can be added to a network without notice, cause unexpected performance issues, and provide an easy attack vector for…

Annette HynesMay 21, 2019

Brace Yourself—768K Day Is Coming

All over the internet, there are ominous rumblings that “768K Day” is on its way—and it’s likely going to happen before May is…

Annette HynesMay 14, 2019
[image] Troubleshoot Network Performance Issuesblog icon

Troubleshoot Network Performance Issues

Network performance issues can take hours and a truck roll to fix—unless you have Auvik. Here's how Auvik makes quick work of…

Annette HynesApr 16, 2019